Provider profile
SERVPRO of Redondo Beach/Manhattan Beach
Provider snapshot
What this listing says
South Bay homeowners in Redondo Beach, Manhattan Beach, or Hermosa Beach who need mold work handled alongside water damage restoration under one franchise roof.
Best for
- Homeowners in Redondo Beach, Manhattan Beach, or Hermosa Beach dealing with mold discovered after water damage, who want one company to handle mitigation through reconstruction.
- Property owners and HOAs in the South Bay who need a restoration company with contents packout and storage during mold remediation.
- Commercial property managers in LA County's South Bay who need mold remediation with minimal business downtime.
- Homeowners whose insurance company recommends or requires a restoration franchise with national brand backing and documented processes.
About this company
SERVPRO of Redondo Beach/Manhattan Beach is a nationally franchised restoration company based in the South Bay, serving Redondo Beach, Manhattan Beach, and Hermosa Beach. Owners Ravi S. and Ryon K. Singh also operate SERVPRO of Carson. Mold remediation is one piece of a broader restoration operation that handles water damage, fire damage, storm damage, and full reconstruction.
On the mold side, the company describes a multi-step process: inspection and sampling, containment to prevent cross-contamination, air filtration with air scrubbers and HEPA vacuums, antifungal and antimicrobial treatments, removal of infested porous materials like drywall and carpet, and reconstruction of affected areas. They also offer contents packout and storage during mold jobs. The ability to take a project from mold discovery through demolition and full rebuild under one company is the main differentiator here.
The franchise won SERVPRO's Franchise of the Year award in 2018. The SERVPRO brand has operated since 1967, though individual franchise tenure varies. Staff receive training at SERVPRO's corporate facility, and the website references IICRC-industry certification for their technicians.
A 4.9-star rating across 145 Google reviews is unusually strong, especially for a restoration company. Zero negative reviews appeared in the last 18 months. That kind of sustained consistency across a large review volume is rare in this industry.
Services
Service area
Headquartered in Manhattan Beach, California, with a second address in Redondo Beach. The primary service area covers Redondo Beach, Manhattan Beach, and Hermosa Beach in LA County's South Bay. The website references broader Los Angeles County coverage, and the same ownership group operates SERVPRO of Carson.
Review consensus
Adrian Viveros draws the most praise across reviews spanning years — reviewers highlight his detailed estimates, responsiveness, and coordination with insurance adjusters. Javier Marques is the second most-mentioned name, praised for daily site visits, clear explanations of the mitigation process, and thorough packout work. Josh, the operations manager, gets singled out for responsiveness and clear communication from first contact. Adam, Juan, Alberto, Danny, Victor, Kyle, and Cassandra each receive individual mentions for on-time performance and attentive work. Reviewers repeatedly cite insurance claim assistance, speed of response, and quality of reconstruction as operational strengths.
0 found across 145 total reviews at 4.9★. No 1-star reviews found in the last 18 months across 145 total reviews at 4.9 stars. The absence of recent negatives is notable for a restoration company handling this volume of work.
The review pattern reveals a franchise that has built continuity around a few key employees — Adrian, Javier, and Josh appear across years of reviews, which is unusual in the high-turnover restoration industry. Multiple reviewers mention returning for second or third projects, and several insurance agents and property managers leave reviews recommending the company to clients. The consistency suggests stable local management under the Singh family's ownership rather than a revolving-door franchise operation.
Adrian Viveros (reconstruction manager — praised repeatedly for estimates, responsiveness, insurance coordination). Javier Marques (mitigation lead — praised for daily visits, packout work, clear communication). Josh (operations manager — praised for first-contact responsiveness and professionalism). Adam (mitigation lead — praised for attentive daily check-ins). Juan (mitigation crew lead — praised for sewage and mold cleanup). Victor (reconstruction team — praised for detailed craftsmanship). Ivan (team member — praised alongside Adrian). Alberto (crew lead — praised for professionalism). Danny (demo team lead — praised for explaining processes). Kyle (project oversight — praised for organization and restoration coordination). Cassandra (customer service — praised for paperwork coordination). Mike (technician — praised for mold removal knowledge). Frank (contact — praised for responsiveness). Argenis (team member — praised for helpfulness). Tino (team member — praised for explaining mold situation).
This franchise has an unusually clean review record for a restoration company. Ask for Adrian if your job involves reconstruction, or Javier if it starts with mitigation. The one thing to watch: since they test and remediate mold, get a second opinion on any mold assessment before agreeing to a scope of work.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest — the same company that identifies mold profits from removing it. Consider getting an independent mold assessment before committing to remediation work.
- This is a franchise operation. The franchise owners (the Singh family) run the local office, but corporate SERVPRO sets many policies, pricing structures, and training requirements. Your experience depends on the local team, not the national brand.
- Mold remediation is a secondary service here. The company's primary business is water and fire damage restoration. If you need mold-only work without a preceding water loss, confirm they can prioritize your job.
- The service area lists Redondo Beach, Manhattan Beach, and Hermosa Beach, but they also reference broader LA County coverage. Confirm response times if your property is outside the core South Bay cities.