Provider profile
Restorerz Emergency Services
Provider snapshot
What this listing says
Los Angeles homeowners dealing with water damage or mold who want a multi-location restoration company with 24/7 response and in-house reconstruction capability.
Best for
- Los Angeles, Glendale, or San Fernando Valley homeowners who need mold remediation bundled with water damage repair and reconstruction under one company.
- Property owners who want a single contractor to handle the full cycle from emergency mitigation through rebuild, avoiding the handoff between separate firms.
About this company
Restorerz Emergency Services is a family-owned restoration company based in Los Angeles with seven offices across California, Nevada, and Ohio. Their primary business is water damage and fire damage restoration, with mold remediation as one of several service lines. They advertise 24/7 emergency response within 60 minutes.
Their mold work follows a structured process: an IICRC-credentialed project manager inspects with thermal imaging, the crew sets up containment with air filtration devices, removes affected materials, treats salvageable surfaces with HEPA vacuuming and sanding, then runs a clearance test before reconstruction. The reconstruction step is notable — most remediation companies hand that off to a contractor. Restorerz keeps it in-house.
Services
Service area
Headquartered in Los Angeles with seven offices: Los Angeles (Cahuenga Blvd), Van Nuys, Glendale, Gardena, and Placentia in California; Las Vegas, Nevada; and Hilliard, Ohio. They list dozens of cities across all three states, covering much of the greater Los Angeles area, the Las Vegas metro, and the Columbus, Ohio region.
Review consensus
Reviewers consistently highlight fast response times and clear communication throughout the job. James gets named in two reviews for being reliable and responsive. Cameron earned specific praise for returning multiple times to ensure the homeowner was satisfied. Jaren stood out for patience in explaining procedures in detail. Several reviewers mention that Restorerz helped coordinate with their homeowner's insurance, which simplified the claims process.
0 found across 29 total reviews at 5.0★. No 1-star reviews found in the last 18 months. The review set contains no negative feedback to analyze.
The 5.0 rating across 29 reviews is unusually clean. Most of the reviews describe water damage or fire damage work rather than mold remediation. Only about five reviews specifically mention mold. The company's website showcases internal job logs from their field crews — these are operational records, not customer reviews, so they tell you the company is active but not how customers felt about those jobs.
James (project coordination — positive, named in two reviews for reliability and responsiveness). Cameron (follow-up — positive, praised for multiple return visits). Brandon (inspection — positive, noted for thorough examination). Jaren (consultation — positive, praised for patient explanations). Mike (communication — positive, kept client informed with fair estimates).
Every review is positive, which is reassuring but also a small sample. If you hire Restorerz for mold work, ask to speak with James or Cameron based on reviewer feedback. Request references from mold-specific jobs since most reviews describe water or fire damage. Get your mold testing done by an independent party before committing to remediation.
Keep in mind
- Restorerz does both mold testing and mold remediation. That means the same company diagnosing the problem also profits from fixing it. Get an independent mold test before signing a remediation contract.
- Mold is one piece of a much broader restoration business. Their Google reviews skew heavily toward water damage and fire damage work — only a handful specifically mention mold jobs.
- They claim service areas across three states with dozens of cities listed. Confirm they can actually dispatch a crew to your specific location before scheduling.
- With only 29 Google reviews on this listing, the 5.0 rating is based on a small sample. Ask for references from recent mold remediation jobs specifically.