Provider profile
FastFix
Provider snapshot
What this listing says
Los Angeles homeowners dealing with water damage that has led to mold, where you want one crew to handle extraction, drying, and remediation under a single insurance claim.
Best for
- Los Angeles homeowners with water damage from burst pipes, storms, or roof leaks who need same-day emergency response.
- Buyers who want a single company to handle water extraction, drying, mold remediation, and insurance documentation in one engagement.
- Homeowners selling a property who need mold remediation with clearance testing before closing — multiple reviewers describe this scenario.
- Property owners unfamiliar with insurance claims who want hands-on help navigating the process, including attorney referrals.
About this company
FastFix Restoration is a family-owned restoration company based on Burnside Avenue in Los Angeles, run by CEO Igor Chausovsky. They handle water damage, fire damage, and mold remediation under one roof, and they lean hard into insurance claim support — including offering access to insurance attorneys. The company holds IICRC Master certifications for water damage restoration, mold remediation, and fire and smoke restoration, plus a General B contractor license (#65893608).
The mold side of their operation uses HEPA air filtration and antimicrobial treatments, according to their website. They also offer free mold inspections — worth noting since they do the remediation work too. Their FAQ mentions containment barriers for mold work. One reviewer (Rex Bressler) described Igor arriving for a mold consultation, finding no mold, and instead diagnosing the problem as excess humidity from poor drainage — then explaining how to fix it rather than selling unnecessary work.
The company claims 15+ years of experience in the restoration industry, though their website also mentions "more than 9 years" in another section and "5+ years of success" in yet another — the numbers are inconsistent. They are independently owned, not a franchise, and emphasize their local roots in the LA area.
FastFix holds a perfect 5.0 stars on Google across 34 reviews. That rating is notable for its consistency, but the review volume is modest. Every single review is 5 stars. Igor appears by name in the majority of reviews, suggesting he is heavily involved in day-to-day operations and client communication.
Services
Service area
FastFix is headquartered at 360 S Burnside Avenue in Los Angeles. They list specific location pages for Los Angeles, Culver City, and Santa Clarita. Their website also claims coverage across 100+ cities spanning LA County and into Ventura County (Camarillo, Oxnard, Simi Valley, Thousand Oaks). That range is broad for a single-location, independently owned company.
Review consensus
Igor is mentioned by name in the majority of reviews. Reviewers consistently describe fast response times — same day or next day for evaluations, and crews arriving within hours for emergencies. Multiple reviewers highlight his honesty: Rex Bressler noted Igor found no mold during a consultation and instead diagnosed a drainage issue rather than selling unnecessary remediation. Sharon Price used FastFix twice for pipe leaks and praised both response speed and insurance knowledge. Jina Kim contacted several companies and found Igor the most detailed in his inspection and explanation. Several reviewers mention the crew's respectfulness — Yuliya Lavrik noted they immediately complied with a no-shoes policy and accommodated two kids and a pet. Insurance claim assistance appears repeatedly: David Lerman, Marina Zaev, Olga Naumenko, and Mikhail Moyzeson all describe Igor helping with claims documentation or working with their insurance company.
0 found across 34 total reviews at 5.0★. No negative reviews exist in the last 18 months. Across 34 total reviews at 5.0 stars, not a single reviewer has posted below 5 stars. This leaves no complaint data to assess.
The absence of any negative reviews is itself a pattern. With 34 reviews over roughly four years, all at 5 stars, FastFix either delivers consistently or operates at a volume where dissatisfied customers simply do not leave reviews. Several reviewers appear to be from the same community — names suggest a Russian-speaking network, and one reviewer (Mikhail Moyzeson) was referred by an attorney. Word-of-mouth referrals within a tight community would explain both the consistent satisfaction and the modest review count.
Igor (CEO / owner — praised in 20+ reviews for responsiveness, honesty, knowledge, insurance help, and hands-on involvement).
This is a one-man-show in the best sense: Igor runs the estimates, manages the crew, and handles the insurance paperwork. Every reviewer who names someone names Igor. If you hire FastFix, you are hiring Igor. Ask upfront whether he will be on-site for your project or delegating. With 34 all-positive reviews and no negatives to test against, the track record is strong but narrow.
Keep in mind
- FastFix does both mold testing and mold remediation. A company that identifies the problem and sells the fix has a financial incentive to find mold. Consider getting an independent mold inspection before committing to remediation.
- Their website lists service areas covering 100+ cities across LA County and into Ventura County (Camarillo, Oxnard, Ventura). A single crew based on Burnside Avenue cannot respond to emergencies in Oxnard as quickly as to Mid-City. Confirm response time for your specific location.
- 34 reviews over roughly 4 years is a thin sample for an LA market. The perfect 5.0 rating is unusual — it means either consistently strong work or a small enough volume that statistical variance hasn't produced a negative yet.
- The website contradicts itself on company tenure — claiming 15+ years, 9+ years, and 5+ years in different sections. Ask directly how long the current team has been operating.