Provider profile

C3 Restoration Services

Los Angeles, CA / 4.8 rating / 26 reviews / Water damage restoration service

CR

Provider snapshot

What this listing says

East Los Angeles and San Gabriel Valley homeowners who need mold or water damage handled quickly by an owner-operated crew that also does reconstruction.

In-house testingReconstructionOrganic cleaning products
Base location Los Angeles, CA
Provider type Restoration company
Public reviews 4.8 from 26 reviews

Best for

  • East LA, San Gabriel Valley, and Pasadena homeowners dealing with mold after a water leak or storm damage.
  • Property owners who want one company to handle testing, remediation, and reconstruction without subcontracting the rebuild.

About this company

C3 Restoration Services is a brother-owned restoration company based in East Los Angeles, serving the San Gabriel Valley and greater LA County. Brothers Jacob and Nathan Carrasco founded the company in 2019 after each spending over a decade in the remediation and emergency service industry. They hold California contractor license #1058000.

One unusual detail: C3 claims to use only organic ingredients and "pure earth substances" for cleaning. Their FAQ page emphasizes reducing chemicals on surfaces and in air. The company also handles reconstruction in-house, including drywall, painting, plumbing, electrical, and flooring, which means you can avoid coordinating a second contractor after remediation.

Recent reviews skew heavily toward smoke and ash cleanup from the January 2025 Eaton Fire, with multiple Pasadena homeowners describing fast response and fair pricing. The company works directly with insurance companies and offers free inspections and estimates.

Services

Mold remediationmold testingwater damage restorationfire and smoke damage restorationreconstructiondrywall repairpaintingplumbingelectricalflooringframingfoundation work

Service area

C3 is headquartered in East Los Angeles (90022) on South Ford Boulevard. The website lists service pages for cities across Los Angeles County including Pasadena, Alhambra, Arcadia, Glendale, Burbank, Beverly Hills, and Covina, as well as Ventura County and San Fernando Valley. Recent reviews confirm jobs in Pasadena, North Pasadena, and Simi Valley.

Review consensus

What reviewers praise

Nathan gets named in the majority of reviews, with customers highlighting his fast response times, clear communication, and fair pricing. Jacob is mentioned less often but praised for hands-on work quality. Multiple Pasadena homeowners hired C3 for smoke remediation after the Eaton Fire and reported same-day or next-day availability. Reviewers consistently note punctuality and straightforward pricing with no surprise charges.

What low reviews reveal

0 found across 26 total reviews at 4.8★. No 1-star reviews found in the last 18 months. The company has zero negative reviews in the recent window.

Pattern worth noting

This is a small, owner-operated company where Nathan and Jacob personally show up on jobs. That direct owner involvement likely explains the consistent praise, but it also means capacity is limited. Several reviews mention the brothers by first name, suggesting a hands-on operation rather than a dispatched crew model.

Named staff

Nathan (owner/operator — praised in 15+ reviews for responsiveness, communication, and fair pricing). Jacob (owner/operator — praised for hands-on work quality, efficiency, and care with customer property).

Bottom line

Every review in the packet is 5 stars, with Nathan and Jacob showing up personally on jobs. Ask for Nathan when you call — he handles most initial contacts and estimates. The main risk is availability during busy periods, since this is a small operation without a large bench of crews.

Keep in mind

  • C3 does both mold testing and mold remediation. That means the same company diagnosing your problem also profits from fixing it. Consider getting an independent test from a separate inspector.
  • The website lists service pages for over 20 cities from Beverly Hills to Covina to Simi Valley. Ask whether your location falls in their regular service radius or if it triggers a trip charge.
  • With 26 reviews total, the sample size is still small relative to larger restoration outfits in Los Angeles. The 4.8 rating is strong but based on limited volume.