Provider profile
ASAP Water Damage Restoration Los Angeles
Provider snapshot
What this listing says
Central Los Angeles homeowners dealing with water damage that has triggered mold growth, where same-day response and insurance claim handling matter.
Best for
- Homeowners in Koreatown, Pico-Union, Hollywood, or Mid-City LA who need water damage and mold handled by the same crew.
- Property owners with active water damage who want same-day mold inspection to catch growth before it spreads.
- Commercial property managers needing after-hours mold remediation to avoid business disruption.
- Homeowners who want their restoration company to handle insurance claim documentation and adjuster communication directly.
- Renters or landlords in pre-1960s LA buildings where plumbing failures and hidden mold are common.
About this company
ASAP Water Damage Restoration operates out of La Brea Avenue in central Los Angeles, primarily as a water damage restoration company that also handles mold inspection, testing, and remediation. They do both testing and remediation in-house, which means the same company that tells you whether you have a mold problem also gets paid to fix it.
Their website lists HEPA filtration and containment, air sampling sent to accredited labs, thermal imaging, and post-remediation testing. They offer a six-step mold inspection process: consultation, visual inspection, moisture detection with infrared cameras, air sampling, surface testing, and a written report. They claim a 60-minute arrival window for emergencies and say they run 24/7. The website also addresses the conflict-of-interest question directly, noting that independent third-party post-remediation testing is available on request.
The company claims 25 years of experience and IICRC certification. They serve both residential and commercial properties across central LA neighborhoods, with a price-match guarantee and free thermal imaging inspections. Several reviews mention Abraham coordinating insurance claims directly with adjusters.
Google shows a 5.0 rating across 32 reviews. A perfect score with no negative reviews at all is unusual. It could reflect a genuinely attentive small operation, or a review profile that has not yet accumulated enough volume to surface complaints. At 32 reviews, the sample is still small.
Services
Service area
Headquartered at 925 N La Brea Ave in Los Angeles, California. Their listed service neighborhoods are concentrated in central LA: Koreatown, Pico-Union, Hollywood Heights, Hollywood Hills, East Hollywood, Mid-City, West Hollywood, West Los Angeles, Boyle Heights, Highland Park, El Sereno, Lincoln Heights, Melrose Hill, South Los Angeles, Westlake, and Whitley Heights.
Review consensus
Abraham is the most frequently named person across reviews. Bonnie Greene called him "a solid guy" who made multiple follow-up visits. Avi Chulpaev praised his team's speed and insurance coordination. Tasia Kristich described Abraham arriving within an hour on a Saturday night for an emergency mold inspection. Jordan Banafsheha, Greg Goldberg, and Beb Yeruham1 all named Abraham specifically for communication, follow-through, and guiding them through the process. Sharon was praised by itzik efraim for quick response and clear explanations. Anna Banyan named Aviana on the phone side as polite with competitive pricing, and Ben as the technician who arrived same-day and explained the mold testing clearly. Jeremy H singled out KJ and Donnie for attitude and seamless service. Insurance claim assistance is a recurring theme: multiple reviewers say ASAP documented damage, communicated with adjusters, and handled the paperwork. Speed of response is the other consistent thread, with same-day and within-the-hour arrivals mentioned repeatedly.
0 found across 32 total reviews at 5.0★. No negative reviews exist in the last 18 months across 32 total reviews at 5.0 stars. There is no complaint data to analyze.
Every review is 5 stars. No company is perfect, and 32 reviews without a single complaint is statistically unusual. Several reviewers have only 1-2 total reviews on their Google accounts, which is common for small local businesses but also a pattern seen in managed review profiles. The reviews do contain specific details (named staff, specific scenarios, neighborhood references) rather than generic praise, which lends some credibility. The most active reviewers (Babak Eghbali with 18 reviews and Local Guide status, Jordan Banafsheha with 10 reviews) are also positive.
Abraham (owner/lead technician -- praised repeatedly for responsiveness, insurance coordination, follow-up visits, and after-hours availability). Sharon (team member -- praised for quick response and clear communication). Ben (technician -- praised for same-day mold inspection and clear explanations). Aviana (office/phone -- praised for politeness and competitive pricing). KJ (field technician -- praised for attitude and seamless service). Donnie (field technician -- praised alongside KJ for great attitude and quality work).
If you have water damage in central LA and want one company to handle extraction, drying, mold testing, and insurance paperwork, ASAP is set up for that end-to-end workflow. Ask for Abraham by name. Because they test and remediate, get your post-remediation air test done by an independent lab to keep the process honest.
Keep in mind
- They do both mold testing and mold remediation. The company that diagnoses your mold problem has a financial incentive to find one. Ask for independent third-party post-remediation testing, which they say they offer on request.
- The Google review count is 32, and every single one is 5 stars. This is a small sample with no negative data points. A company with more review volume would give you a better picture of how they handle problems.
- Their website claims to serve a wide range of LA neighborhoods, but they list only central LA locations. If you are outside this core area, confirm response times before booking.
- Water damage restoration is their primary business, with mold as an add-on service. If you need mold-only work with no water damage involved, confirm they have the same depth of experience for standalone mold jobs.