Provider profile
Absolute Maintenance & Consulting
Provider snapshot
What this listing says
West LA homeowners dealing with rain leaks, stucco failures, or post-storm mold who want one firm to trace the water source, remediate, and rebuild under a single contract.
Best for
- West LA, Brentwood, Beverly Hills, or Pacific Palisades homeowners with rain-driven leaks or mold who want source identification and remediation handled by one firm.
- Owners of pre-2007 stucco homes in LA County who need forensic leak detection with ASTM E1105 water-spray testing — a diagnostic most competitors do not offer.
- Buyers or landlords who need a building envelope inspection with thermal imaging and moisture mapping before purchase or after tenant complaints.
- Homeowners whose mold or water damage keeps coming back after previous contractors patched the visible problem without finding the source.
- Property owners who need insurance claim documentation with standardized, defensible test results for water intrusion or mold damage.
About this company
Absolute Maintenance & Consulting is a building envelope specialist in West Los Angeles, not a general restoration contractor. Founded in 1989 by Cameron Figgins, the firm starts every job by tracing water intrusion to its exterior source — roof, stucco, window flashing, or foundation — before touching any drywall or mold. They do not handle plumbing leaks at all. Their address is on Overland Ave near Culver City, and they claim 90-minute response times inside the 405.
The diagnostic toolkit stands out. They run FLIR thermal imaging, Delmhorst moisture mapping at 20 to 50+ points per structure, and ASTM E1105 controlled water-spray testing — a standardized protocol that reproduces rain on a wall section to confirm exactly where water enters. Most mold and water damage companies skip the E1105 step entirely. They dry with Phoenix 200 MAX dehumidifiers sized to affected square footage and take daily moisture readings until materials hit IICRC S500 dry standard. Their mold work follows IICRC S520 with HEPA filtration and antimicrobial treatment.
Cameron Figgins still leads the firm and reviews every project. His son Aaron works in the business, making this a second-generation family operation. The team includes Bryant, John, and office coordinator Tara. The website claims an in-house crew with no outsourcing. They hold IICRC Certified Firm status (#70018676), MICRO certification, CSLB License #998184, and BBB accreditation. The $450 building envelope inspection fee gets credited toward repair work.
4.8 stars across 75 Google reviews with zero negatives in the last 18 months is unusually clean. Several reviewers note that the team gave free advice or referred them elsewhere when the job did not fit — a pattern that is rare in this industry and helps explain the rating.
Services
Service area
Headquartered on Overland Ave in West Los Angeles (90034). Serves all of LA County including West LA, Santa Monica, Venice, Culver City, Beverly Hills, Brentwood, Bel Air, Pacific Palisades, Hollywood, Silver Lake, Pasadena, Glendale, Studio City, Sherman Oaks, Encino, Manhattan Beach, Torrance, Long Beach, and Tujunga. Also claims northern Orange County. The 90-minute emergency response window applies inside the 405 freeway; properties farther out should confirm timing.
Review consensus
Cameron draws the most mentions — reviewers describe him as personally involved, communicative, and honest, with multiple people noting he gave free advice or referred them to another company when the job was not a fit. Bryant gets repeated praise for taking time to help people who were not even paying clients, including advice on mold reports and patio sealant. John is mentioned for detailed inspections and keeping projects on schedule. Tara in the office is credited with organized scheduling. Brian (also referenced as Brian) earned praise from a Local Guide with 90 reviews for fast, empathetic communication during an emergency. Several reviewers highlight that the team explained the process step by step, responded on weekends, and did not pressure them into unnecessary work.
0 found across 75 total reviews at 4.8★. No negative reviews exist in the last 18 months. With 75 total Google reviews at 4.8 stars, the recent record is clean. There is no complaint data to analyze for patterns or personnel issues.
Multiple reviewers — including people who never hired the firm — left 5-star reviews after receiving free advice, second opinions, or referrals to other companies. This is unusual. It suggests the firm prioritizes relationship-building over closing every lead, which likely contributes to the high rating. The downside is that the review pool may skew toward people who received free help rather than people who paid for large remediation projects, so the reviews may not fully represent the paid-work experience.
Cameron Figgins (owner/founder — praised repeatedly for hands-on involvement, honesty, communication, and personally reviewing projects). Aaron (Cameron's son — mentioned by Aalok S. as part of the family team). Bryant (field/advisory — praised by Kristen Schlee, nicole maino, Leah Wilson, S J for free advice and going above expectations). John (inspector/project lead — praised by Claire H., Janelle Song, Laurie G for detailed inspections and project management). Tara (office coordinator — praised by Janelle Song for scheduling and organization). Brian (field/customer service — praised by J S and Cory Grenier for clear communication and thorough restoration work). Brittnee/Britney Bell (office — praised by Brandon Peters and andrew brenner for helpfulness and communication).
Ask for Cameron or Bryant when you call. The firm's strength is diagnosing where water enters your building before starting remediation — if your mold or water damage keeps returning after other contractors patched it, this is the type of firm that traces it to the source. Since they do both testing and remediation, request a clear explanation of how they separate those roles on your project, or bring in your own independent mold inspector for the clearance test.
Keep in mind
- They do both mold testing and mold remediation. Their website says they keep inspection and testing distinct from remediation work, but you should ask how they separate those functions in practice and whether you can bring in an independent inspector.
- The website lists both residential and commercial work, but most Google reviewers describe single-family or apartment situations. Ask directly about experience with your property type if it is a commercial building.
- The service area claim covers all of LA County and northern Orange County, which is a broad footprint for a firm based in West LA. Confirm response time and availability for locations far from the 405.
- At $450 for a building envelope inspection (credited toward repair), the initial cost is higher than companies offering free estimates. The tradeoff is a documented diagnostic report rather than a verbal walkthrough.
- Zero negative reviews in the last 18 months means you cannot cross-check complaints. The rating is strong but you are relying entirely on positive signals.