Provider profile
Green Planet Restoration of Orange County
Provider snapshot
What this listing says
Orange County homeowners dealing with water damage or mold after slab leaks or storms, especially in Irvine, Laguna Niguel, and Fullerton, who want a restoration company that handles both cleanup and reconstruction under one contract.
Best for
- Irvine and central Orange County homeowners who need same-day emergency water extraction and drying after pipe bursts or slab leaks.
- Property owners who want mold removal, reconstruction, and insurance billing handled by one company rather than coordinating multiple contractors.
- Owners of older homes in Tustin, Fullerton, or Anaheim who need asbestos testing alongside mold or water damage work.
About this company
Green Planet Restoration of Orange County is the local branch of a multi-location restoration company headquartered in Chatsworth, with offices also serving Los Angeles, San Diego, San Bernardino, and locations in Washington and Florida. Their Irvine office at 5151 California Ave covers all of Orange County, from San Clemente north to Yorba Linda.
Mold is one piece of a broad service menu. They do water damage restoration, fire and smoke cleanup, asbestos testing and removal, sewage cleanup, crime scene and biohazard work, hoarding cleanup, vandalism repair, and full reconstruction. They handle insurance billing directly. The website claims a 45-minute emergency response time and 24/7 availability. Their technicians carry IICRC credentials.
Services
Service area
Headquartered in Irvine, California, with an office at 5151 California Ave. They list service coverage for all of Orange County by zip code, including Anaheim, Santa Ana, Huntington Beach, Fullerton, Costa Mesa, Newport Beach, Laguna Niguel, Mission Viejo, San Clemente, Yorba Linda, and Lake Forest. They also list border service areas into Corona and the Inland Empire edge. The parent company operates in multiple states.
Review consensus
Eli (the owner) is named in at least 10 positive reviews spanning 2019 to 2025. Reviewers consistently mention fast arrival times, clear explanations of the drying and remediation process, and willingness to answer questions. Several reviewers credit Eli with handling insurance company negotiations directly. Mauricio and his crew were praised for showing up early and explaining issues clearly. Carlos was noted for responsive communication. Brenden and Henry were called out as hard workers during a bathroom mold remediation. Multiple reviewers mention careful handling of belongings during water damage work.
1 found across 27 total reviews at 4.7★. The single negative describes a water damage job where the owner Eli allegedly left fans running 24/7 for three weeks without returning calls, resulting in a $500 electricity bill. The reviewer says he then appeared at her workplace demanding the full estimated total upfront before finishing the work, which took three months. She describes aggressive and creepy behavior and racist remarks. The company did not respond to this review.
The positive reviews paint a picture of an owner-operated company where Eli personally handles most jobs — from the initial call through insurance negotiations. That personal attention shows up repeatedly in praise, but the single negative also centers on Eli. The 0% owner response rate on negative reviews means there is no rebuttal or context for the complaint. Worth noting: almost every reviewer has only 1 prior review and is not a Local Guide, which is unusual for a company with 27 reviews spanning multiple years.
Eli / Elico (owner — overwhelmingly positive across 10+ reviews, named in the sole 1-star for aggressive behavior). Carlos (communication — positive). Mauricio (crew lead — positive). Brenden (crew member — positive). Henry (crew member — positive). Royk (crew lead — positive, from Yelp/testimonials). Moses (project manager — positive, from Yelp/testimonials). Nir (project lead — positive, from Yelp/testimonials). Avi (project lead — positive, from Yelp/testimonials).
If you hire Green Planet Restoration of Orange County, you are likely working directly with Eli. Most reviewers describe that as a strength — he is hands-on, responsive, and knowledgeable about insurance. But the sole complaint is serious and went unanswered. Ask about payment terms and project timelines upfront, and get the schedule in writing before work begins.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest — the company finding the mold is the same one billing to remove it. Consider getting an independent mold test before or after their work.
- This is a multi-state franchise operation, not a local single-office company. The Orange County office shares branding and a corporate website with locations in LA, San Diego, Washington, and Florida. Your experience depends on the local crew assigned.
- The only negative review describes the owner leaving drying equipment running for three weeks without follow-up, then showing up at the reviewer's workplace demanding full payment upfront. The company did not respond to that review.
- Nearly all 27 Google reviews come from accounts with only 1-2 prior reviews and no Local Guide status. A handful of established reviewers (8-97 reviews, Local Guide) are all positive.