Provider profile
SERVPRO of Inglewood
Provider snapshot
What this listing says
Inglewood homeowners dealing with water or mold damage who want an owner-operated SERVPRO franchise where Johnson Odisho personally shows up and coordinates with your insurance adjuster.
Best for
- Inglewood residents needing mold or water damage work with a single point of contact who manages the job from start to finish.
- Property managers in the Inglewood, Long Beach, and Huntington Beach areas looking for a restoration vendor with same-day response.
- Homeowners filing insurance claims who want the restoration company to coordinate directly with their adjuster.
- First-time homeowners unsure how the mold remediation process works who want someone willing to walk them through each step.
About this company
SERVPRO of Inglewood is an owner-operated franchise on Hillcrest Boulevard in Inglewood, run by Johnson Z. Odisho. Unlike many SERVPRO locations where the owner stays in the office, Johnson shows up on jobs himself. Multiple reviewers describe him arriving within hours of the initial call, assessing damage in person, and dealing directly with insurance adjusters.
The mold remediation page on their website describes a seven-step process: inspection, containment, air filtration with HEPA vacuums and air scrubbers, antimicrobial treatment, removal of affected materials, cleaning, and reconstruction. They also handle water damage, fire damage, storm damage, sewage cleanup, biohazard cleanup, air duct cleaning, and construction. They serve both residential and commercial properties.
The SERVPRO brand has been operating since 1967, though the Inglewood franchise under Johnson's ownership has a shorter track record. The Google review history goes back to 2020, with the bulk of reviews arriving in late 2023 and 2024.
30 reviews at a perfect 5.0 is unusual. The small total count means a single negative experience could shift the rating significantly, but the consistency of praise across different reviewers and time periods is a genuine signal. Several reviewers are Local Guides with established review histories.
Services
Service area
Headquartered at 1016 W. Hillcrest Boulevard in Inglewood, California. One property management reviewer reports using them for jobs in Long Beach, Huntington Beach, and surrounding areas. Confirm availability and response times for locations outside Inglewood.
Review consensus
Johnson Odisho draws praise by name in the vast majority of reviews. Reviewers consistently highlight three things: he arrives quickly (often same day), he explains the process before starting work, and he handles insurance coordination personally. Carol Wheeler described using SERVPRO of Inglewood for three separate claims in four months and finding Johnson reliable each time. Danny and Rodney earned praise from Kelley Galligan for construction work quality. Daniel drew a positive mention from Jessica Vaillant for giving an honest second opinion that ultimately saved the customer from unnecessary work. Several reviewers specifically note Johnson's patience and willingness to answer questions during stressful situations.
0 found across 30 total reviews at 5.0★. No negative reviews found in the last 18 months. With 30 total reviews at 5.0 stars, there are zero 1-star, 2-star, or 3-star reviews in the current window.
The review pattern is heavily owner-centric. Johnson is named in roughly 80% of all reviews, which is unusual for a restoration company. This is a strength when Johnson is involved but a risk if the business scales beyond his personal capacity. Danny, Rodney, and Daniel appear in more recent reviews (2024-2026), which may indicate the team is growing.
Johnson Odisho (owner — positive, named in nearly every review). Danny (crew/contractor — positive, praised for construction work quality). Rodney (crew/contractor — positive, praised alongside Danny). Johnny (assistant — positive, arrived with Johnson on a call). Daniel (crew member — positive, gave honest assessment that saved customer money).
Ask for Johnson directly and confirm he will be your point of contact throughout the job. The review record is spotless but thin. If your project involves mold, get a separate testing company to confirm the scope before signing a remediation contract.
Keep in mind
- SERVPRO of Inglewood does both mold testing and mold remediation. This creates a financial incentive to find mold and then sell the remediation work. Consider getting an independent mold assessment before committing to remediation.
- 30 total reviews is a thin sample. The perfect 5.0 rating is encouraging but has not been tested by volume.
- This is a franchise operation. The SERVPRO brand sets training standards, but service quality depends entirely on the local owner and crew. Johnson's personal involvement is the differentiator here.
- The website claims service in Inglewood, but one reviewer mentions jobs in Long Beach and Huntington Beach. Confirm response times for locations outside Inglewood proper.
- Several reviews arrived in a cluster during October 2023. This is common after a business asks satisfied customers to post reviews, but it means the timeline of feedback is uneven.