Provider profile
SERVPRO of Hemet
Provider snapshot
What this listing says
Hemet homeowners dealing with water damage that led to mold growth, where the owner Daniel Radu handles estimates personally and has turned away jobs he felt were too small to justify the cost.
Best for
- Hemet, Valle Vista, or Anza homeowners with water damage that has led to mold growth and needs both cleanup and reconstruction under one contract.
- Homeowners who want the franchise owner to handle the estimate and stay involved throughout the job.
- Situations where mold developed after a slab leak, pipe burst, or storm flooding — this crew handles the full sequence from water extraction through rebuild.
- Commercial property managers in the San Jacinto Valley who need 24/7 emergency response for water or mold events.
About this company
SERVPRO of Hemet is a franchise location on South State Street, owned and operated by Daniel and Elena Radu. Mold remediation is one piece of a broader restoration operation that also covers water damage, fire damage, storm cleanup, and construction rebuilds. Their primary identity is water damage restoration — mold work typically follows a water event rather than standing alone.
Their mold page describes a seven-step process: containment, air filtration with air scrubbers and HEPA vacuums, antimicrobial treatment, removal of affected porous materials, and reconstruction. They also handle mold inspections and sampling in-house. Nothing on the website distinguishes their equipment or methods from standard SERVPRO franchise procedures.
Daniel Radu runs this franchise hands-on. Multiple reviewers describe him showing up personally for estimates, sometimes the same day. At least two reviewers — J Lewis and Donald Quinn — report that Daniel told them their damage was minor enough to fix themselves, saving them money. Elena handles the business side, and the team includes Jesse and Neil based on review mentions. The franchise serves Hemet, Anza, and Valle Vista.
4.7 stars across 42 Google reviews is solid. The volume is modest, but nearly every review with text mentions Daniel by name, which is unusual for a franchise operation and suggests the owner stays involved in day-to-day work rather than delegating to rotating crews.
Services
Service area
Headquartered in Hemet, California at 1189 South State Street. The website lists three service areas: Hemet, Anza, and Valle Vista — all within the San Jacinto Valley. This is a tightly defined territory for a SERVPRO franchise. Reviews confirm work in Hemet, San Jacinto, Temecula, Canyon Lake, and Idyllwild.
Review consensus
Daniel Radu is the consistent thread. Reviewers describe him as honest, responsive, and personally involved. Multiple people mention same-day arrival for estimates. At least two reviewers (J Lewis, Donald Quinn) say Daniel told them their damage was too minor to warrant his services, which they interpreted as a sign of honesty. Cheryl Bartkus praised the quality of ceiling, wall, and vinyl flooring repairs. Aaron E. specifically praised both Daniel and Jesse for kitchen damage restoration. Connie Genn named Daniel, Elena, and Neil as honest and communicative during a flood restoration. Karren Mixon noted that Daniel's manner relieved stress during a water leak. Shirley Barci (Local Guide, 50 reviews) praised the speed of response for smoke damage.
1 found across 42 total reviews at 4.7★. Julia described a flood restoration where the replacement flooring was cheap compared to the original tile, the bathroom sink replacement did not fit properly, floor boards had large gaps allowing bugs to hide, and floors started peeling across the house after one year. After two years she reported needing to spend thousands to redo the work. The owner responded with a generic apology and invitation to call, without addressing any of the specific construction defects Julia described.
The single negative review targets construction/rebuild quality, not the water extraction or mold remediation work itself. This is a common franchise pattern: the mitigation crew and the construction crew may operate as separate teams with different skill levels. The owner response to Julia's complaint was a template deflection — no engagement with the specific flooring and fixture issues she raised. Worth noting: a 5-star review from Daniel Radu (the owner's name) appeared in February 2026, which is likely a self-review or test post.
Daniel Radu (owner — praised in 20+ reviews for honesty, responsiveness, and personal involvement). Elena Radu (co-owner — praised by rod garcia for long-term partnership and by Jasmin Reyes for connecting her to the office manager). Jesse (crew member — praised by Aaron E. for kitchen restoration). Neil (crew member — praised by Connie Genn for honesty and communication during flood restoration). Monique (office manager — mentioned by Jasmin Reyes as helpful in scheduling).
Ask for Daniel Radu to handle your estimate and stay involved through the job — his personal attention is the reason this franchise outperforms its review count. If your project includes construction or rebuild work (not just water extraction or mold cleanup), ask specifically about the flooring and finish materials they plan to use, and get the scope in writing.
Keep in mind
- They do both mold testing and mold remediation. That is a conflict of interest — the company assessing your mold problem profits from fixing it. Consider getting an independent mold test before signing a remediation contract.
- One recent reviewer reported that reconstruction work (flooring, sink replacement) was low quality and needed to be redone within two years. The owner's response did not address the specific complaints.
- This is a SERVPRO franchise, meaning the brand is national but the local operation is independently owned. Quality depends entirely on Daniel Radu's team, not SERVPRO corporate.
- The service area is small — Hemet, Anza, and Valle Vista. If you are outside this zone, confirm they will take the job before scheduling.