Provider profile
Restokleen Restoration
Provider snapshot
What this listing says
Glendale and Burbank homeowners dealing with water damage that has turned into a mold problem, where the same crew handles dryout, remediation, and rebuild under one contract.
Best for
- Glendale, Burbank, and Pasadena homeowners who need mold remediation tied to an active water damage event and want one company handling everything from dryout through rebuild.
- Property owners dealing with hidden mold behind walls or under floors, where the scope of work won't be clear until demolition begins — RestoKleen's case study shows they handle discovery-phase escalation.
- Commercial property managers in the San Fernando and San Gabriel valleys who need insurance-billed restoration with documentation support.
- Homeowners who want to work directly with the company owner rather than a rotating sales team — Hamlet is consistently named as the point of contact from first call through project completion.
- Spanish-speaking households in the greater LA area who need bilingual communication throughout the remediation process.
About this company
RestoKleen is a restoration company headquartered on Foothill Boulevard in Glendale, with additional offices in Glendale proper and Burbank. They handle the full sequence: water damage dryout, mold remediation, fire and smoke restoration, sewage cleanup, and the rebuild afterward. They bill insurance directly and offer 24/7 emergency response. Se habla español.
What stands out is the single-crew continuity. Their mold remediation page walks through a real Glendale job step by step — containment with polyethylene barriers, negative air pressure using HEPA-filtered air scrubbers, antimicrobial treatment of exposed framing, commercial dehumidifiers for dryout, then full rebuild with new insulation and drywall. They claim IICRC certification and hold CSLB license #1047297. The fact that they do both testing and remediation in-house is convenient but creates a conflict of interest worth understanding before you hire.
They've been operating since 2011 and remain owner-operated — Hamlet, who shows up in review after review over the years, appears to run jobs personally rather than delegating to rotating crews. The company serves both residential and commercial properties, listing everything from single-family homes to medical facilities and warehouses.
Their 4.7-star rating on Google comes from 39 reviews with zero negative reviews in the last 18 months. That's a small sample for a company that's been around 14 years, but the consistency of praise — and the fact that reviewers keep naming the same people — suggests a tight operation rather than a high-volume outfit.
Services
Service area
Headquartered at 3600 Foothill Boulevard in Glendale, with a second Glendale office on Glenoaks Boulevard and a Burbank office on Victory Boulevard. They list coverage across greater Los Angeles including Pasadena, Burbank, Beverly Hills, Santa Monica, Calabasas, Thousand Oaks, and communities throughout the San Fernando and San Gabriel valleys. That's a wide footprint for a small company — confirm dispatch times for locations far from their three offices.
Review consensus
Hamlet is the most frequently named person across the entire review history — reviewers describe him as hands-on, responsive, and present from initial inspection through final walkthrough. Sera and George are named as helpful and detail-oriented on job sites. Alex gets credit for finishing work and solving detail-level problems during rebuilds. Multiple reviewers specifically mention how clean the crew keeps the work site during multi-day jobs. Several reviews highlight the company's help navigating insurance claims, and at least two reviewers (Laura James, Victor Bazaz) returned to RestoKleen for fire damage cleanup after the 2025 LA fires based on prior water damage experience.
0 found across 39 total reviews at 4.7★. No one-star reviews found. With 0 negative reviews in the last 18 months across 39 total reviews at 4.7 stars, there is no recent complaint data to analyze.
The review timeline reveals something unusual: repeat customers. At least two reviewers explicitly state they called RestoKleen again years later for a different disaster (Laura James for fire after water, Talita B for multiple incidents in an older home). For a company with only 39 reviews, having visible repeat business suggests the owner-operator model is generating loyalty rather than volume.
Hamlet (owner/operator — positive across 10+ reviews spanning 2018-2025, praised for hands-on involvement, honesty, and responsiveness). Sera (coordinator/office — positive, praised for organization and responsiveness by Warren Harkins and Roberta L.). George (crew/field — positive, praised for professionalism by Helen Johnson and Susan Raglin). Alex (crew/finishing — positive, praised for ideas and meticulous finishing by Roberta L. and Katarina Isacsson). Vas (crew/field — positive, praised for professionalism and making the homeowner feel at ease by Vanda Stanley).
This is a small, owner-operated company where Hamlet is personally involved in most jobs. If you value working with the same person from first call through final paint touch-up, that's what you're getting here. Ask for Hamlet specifically when you call, and confirm he'll be your point of contact. The thin review count means less public accountability than a larger operation, so get your scope and pricing in writing before work starts.
Keep in mind
- RestoKleen does both mold testing and mold remediation. That means they assess the problem and then sell you the fix. Consider getting an independent mold test from a separate inspector before committing to their remediation scope.
- With 39 reviews over 14 years, this is a low-volume operation. That can mean personalized attention, but it also means fewer data points to judge consistency — you're largely betting on Hamlet's personal involvement staying constant.
- Their service area spans from Thousand Oaks to Arcadia to Santa Monica. That's a wide geographic range for a small company with three offices, so confirm response times if you're on the edges of that coverage map.
- The website mentions warranties but doesn't specify terms or duration. Get the warranty details in writing before work begins.
- They offer free inspections, which can function as a sales visit. Know the difference between a free visual check and a paid mold test with lab results before scheduling.