Provider profile
Inland Water Damage
Provider snapshot
What this listing says
Inland Empire homeowners in Colton and San Bernardino County dealing with water damage that has led to mold, where having one crew handle both the water mitigation and mold remediation matters.
Best for
- Homeowners in Colton, San Bernardino, Rialto, Fontana, or surrounding Inland Empire cities who need mold remediation tied to an active water damage situation.
- Property owners who want a single contractor to handle water extraction, drying, demolition, and mold removal in one scope of work rather than coordinating multiple vendors.
- Residential customers who value direct communication with the person running their project — Quincy handles most jobs personally from estimate through completion.
- Homeowners navigating insurance claims for water or mold damage who want the restoration company to coordinate directly with their adjuster.
About this company
Inland Water Damage is a locally owned restoration company based in Colton, CA, focused primarily on water damage work across San Bernardino and western Riverside counties. Mold remediation is a secondary service that grows out of their water damage jobs — when a flood or leak leads to mold, they handle both rather than handing the mold work off to another contractor.
Their mold page describes a process that follows IICRC standards: containment of affected areas, air scrubbers and HEPA filtration during removal, antimicrobial treatment of surfaces, and post-remediation testing. They also offer mold inspection and testing as a standalone service. The fact that they do both testing and remediation under one roof is worth noting — see Keep in Mind.
The company operates with a small field team led by Quincy Stevenson, who shows up by name in the majority of their Google reviews. Supporting crew members include Giovanni, Ceferino, Gilbert, and Glenn. They work directly with insurance companies on claims and offer free estimates.
With a 4.8-star rating across 32 Google reviews, the numbers are strong for a small local operation. Most of that rating comes from water damage and flood response work rather than dedicated mold jobs, but several reviews specifically mention mold discovery and remediation during water damage projects.
Services
Service area
Headquartered in Colton, CA. Lists 13 service areas across San Bernardino and western Riverside counties: Bloomington, Bryn Mawr, Colton, Grand Terrace, Fontana, Highland, Loma Linda, Moreno Valley, Patton, Redlands, Rialto, Riverside, and San Bernardino. Core operations center on Colton and the immediate San Bernardino area.
Review consensus
Quincy Stevenson is the standout. Reviewers name him repeatedly for clear communication, patience during stressful situations, and willingness to walk homeowners through each step of the process. Wayne Reicherter noted Quincy gave a fair out-of-pocket estimate and answered every text and call. Mimi credited Quincy with getting insurance to cover everything. Ceferino drew praise from Crystal Daisy for carpet work and attention to detail. Giovanni and Gilbert appear in positive reviews as reliable crew members. Multiple reviewers mention fast response times, with nancy farias noting a 30-minute arrival after calling about a kitchen leak.
3 found across 32 total reviews at 4.8★. Shawn, a property manager with 200+ units, gave the most detailed negative review. The initial mold remediation failed clearance testing, costing an extra $1,500 in re-testing and a week of tenant relocation. The company corrected the work, but a later job triggered a city violation for unpermitted drywall removal. After four weeks of delays, they filed for the wrong permit type. During a call to discuss the situation, an employee named Gio raised his voice and blamed the customer. K d's 2-star review describes demo crews leaving wet drywall behind, missing damaged framing, and using staples for containment plastic. K d noted Quincy was good but the crew doing the actual demolition work cut corners.
The negative reviews point to a gap between Quincy's personal quality and the work done by crews in the field. When Quincy manages a job directly, reviewers are overwhelmingly positive. The complaints center on demo crew execution — missed material, failed clearance, permitting errors — suggesting the company's weak point is quality control on the labor side when Quincy is not personally supervising every step. The owner response rate on negatives is low (1 of 3). The one response, to Daniel Radu's vague 1-star review, claims no record of the reviewer as a customer, which is plausible given the review's lack of detail.
Quincy Stevenson (lead technician/project manager — overwhelmingly positive across 12+ reviews). Giovanni/Gio/Geovanni (crew member — positive in 3 reviews, named negatively in 1 for raising his voice at a customer). Ceferino/Reno (crew member — positive, praised for carpet work and detail). Gilbert (crew member — positive, named in 2 reviews). Glenn/Glen (crew member — positive, named in 2 reviews). Jose (crew member — positive, named in 1 review for politeness and efficiency).
Ask for Quincy to manage your project directly and confirm he will be on-site during critical phases like containment setup and material removal. If your job requires permits, get written confirmation of which permits will be filed and the timeline. The company does solid work when the right people are on the job — the risk is in crew execution when oversight is thin.
Keep in mind
- Inland Water Damage performs both mold testing and mold remediation. A company that tests for mold and then sells the remediation work has a financial incentive to find problems. Consider getting an independent mold test from a company that does not also sell remediation.
- One detailed review from a property manager describes a job that failed its initial clearance test, required re-remediation, and generated $1,500 in additional testing fees. The company did come back and fix the work, but the first attempt fell short.
- That same property manager reported the company filed for the wrong type of permit (roofing instead of drywall/remediation) and took roughly four weeks to resolve a city violation, suggesting the permitting side of their operation needs attention.
- A separate review describes demo crews leaving behind wet drywall, missing visibly damaged framing, and using staples instead of heavy-duty tape for containment plastic. The field crews working under Quincy may not match his personal level of care.
- Their listed service area spans 13+ cities across two counties. Colton and the immediate San Bernardino area are their home turf — response times to Riverside, Moreno Valley, or Fontana may differ.