Provider profile
PuroClean of Chula Vista
Provider snapshot
What this listing says
Chula Vista homeowners and condo owners dealing with water-triggered mold who want a bilingual, owner-operated PuroClean franchise with 24/7 response.
Best for
- Chula Vista and south San Diego County residents needing mold remediation after water damage, especially pipe breaks or flooding
- Spanish-speaking homeowners who want to communicate directly with the owner in their language
- Condo owners who need drying without demolition — one reviewer confirmed Alberto dried a unit in place without tearing down walls
- Property owners who need insurance documentation and coordination handled as part of the restoration process
- Commercial property managers needing after-hours emergency response in the Chula Vista to Coronado corridor
About this company
PuroClean of Chula Vista is a locally owned franchise in Chula Vista, California, run by Alberto Quintero. The company handles water damage, fire and smoke restoration, mold remediation, and biohazard cleanup for both residential and commercial properties. They operate out of 505 Main Street and serve the southern San Diego County area.
On the mold side, they describe a three-stage process: inspection with moisture meters and infrared cameras, containment with negative air pressure and HEPA filtration, then removal using EPA-registered disinfectants and HEPA vacuuming. They also mention antimicrobial treatments post-remediation and coordination with independent industrial hygienists for clearance testing. Their website references desiccant dehumidification and a proprietary drying panel system for wood floors, which is unusual for a franchise operation of this size.
Alberto Quintero owns and operates this location. Multiple reviewers describe him as personally present on jobs. The company holds IICRC credentials and EPA Lead-Safe certification. A significant portion of their customer base is Spanish-speaking, with many reviews written in Spanish.
A perfect 5.0 rating across 65 Google reviews is rare. No reviewer in the last 18 months left fewer than 4 stars. That said, the review volume is modest, and many reviews are text-free 5-star ratings posted on the same dates (January 2024), which inflates the count without adding detail.
Services
Service area
Headquartered in Chula Vista, California at 505 Main Street. Their website lists service areas as Castle Park, Chula Vista, Coronado, Lynwood Hills, Otay, and San Diego. The actual area served skews toward southern San Diego County.
Review consensus
Alberto Quintero is the most frequently named person in reviews. D K (Local Guide, 61 reviews) credited Alberto with saving a countertop after flooding and called him honest and upfront. Miles Sherwood (Local Guide, 17 reviews) praised Alberto's quick response. Aylin Guerrero said Alberto made her feel she was in good hands. Javier Reyes described the crew as polite and respectful, noting they gave clear instructions on the water damage process. Agustin Quintero (who identifies Alberto as his brother) confirmed the team dried a flooded condo without demolition despite a newborn in the home. Jordan praised their holiday weekend response and help with insurance. Multiple Spanish-language reviewers left short praise for service quality.
0 found across 65 total reviews at 5★. 0 found across 65 total reviews at 5★. No negative reviews exist in the last 18 months. There is nothing to report here.
A large cluster of text-free 5-star reviews appeared on January 16-17, 2024 (roughly 20 reviews in two days). Many of these reviewers have low review counts (0-3 total reviews) and are not Local Guides. This pattern is consistent with a business soliciting reviews from personal or professional contacts. It does not invalidate the reviews, but it means the 5.0 rating rests partly on volume from reviewers with no detailed feedback. The substantive reviews that do exist are uniformly positive and come from a mix of established and new reviewers.
Alberto Quintero (owner — praised by D K, Miles Sherwood, Aylin Guerrero, and Agustin Quintero for honesty, responsiveness, and hands-on involvement)
If you hire PuroClean of Chula Vista, ask for Alberto directly. The detailed reviews consistently describe him as present on the job, honest about scope, and willing to find cost-saving approaches like drying in place. Get a separate mold assessment from an independent consultant before agreeing to remediation, and confirm your location falls within their actual response area.
Keep in mind
- They do both mold testing and mold remediation. The same company that tells you there is a problem also sells the fix. Ask for a separate inspection from an independent environmental consultant before committing to remediation work.
- This is a PuroClean franchise, not an independent company. Franchise operations follow corporate processes, which can mean consistency but also less flexibility on pricing or scope.
- Many of the 65 reviews are text-free 5-star ratings clustered on January 16-17, 2024. The overall count looks strong, but fewer than a dozen reviews contain meaningful detail about the work performed.
- Their listed service area includes San Diego, Coronado, and Otay alongside Chula Vista. Confirm they will travel to your specific location and what, if any, travel charges apply.
- The website mentions working with insurance companies and providing estimates with photos, but does not publish pricing or cost ranges for mold remediation.