Provider profile
CRBR Property Damage Services - Restoration & Construction
Provider snapshot
What this listing says
Chico and Butte County homeowners who need mold remediation tied to water or fire damage handled by one company from cleanup through reconstruction.
Best for
- Chico and Butte County homeowners dealing with mold after water intrusion, fire damage, or wildfire smoke exposure
- Property owners who want one company to handle mold remediation and the rebuild afterward rather than coordinating two contractors
- Commercial building managers who need mold remediation with documented insurance coordination across multi-tenant spaces
- Homeowners in wildfire-affected areas where post-fire flooding has created secondary mold problems in walls and crawl spaces
- Landlords managing properties remotely who need a single point of contact for both the damage response and the repair
About this company
CRBR is a restoration and construction company headquartered in Chico, California, operating from the same location since 1959 under the original name Cleanrite. They run five branches across Northern California and Northern Nevada — Chico, Redding, Sacramento, Yuba City, and Reno — all locally owned, not franchised. Danny J. Andreasen Sr. serves as President and CEO, with Curtis Chamberlain as General Manager and Vincent Linares managing the Chico branch.
What sets CRBR apart from most mold remediation companies is the breadth of what they handle in-house. They carry a general contractor license and move projects from initial water extraction and mold remediation through full reconstruction — drywall, flooring, cabinets, roofing — without handing you off to a separate contractor. Their technicians hold IICRC credentials including Applied Microbial Remediation. They follow IICRC S520 standards for mold work, use HEPA air scrubbers and containment barriers, and deploy thermal imaging and moisture meters during assessment. They also handle fire damage, smoke cleaning, sewage cleanup, biohazard work, and contents pack-out.
The company has deep roots in Butte County's disaster history. They responded to the Camp Fire in 2018, the Dixie Fire in 2021, and the Park Fire in 2024 — the fourth largest wildfire in California history, which ignited inside Chico's city limits. That wildfire experience is relevant to mold because post-fire properties face elevated mold risk from damaged roofing and burn-scar flooding.
At 4.5 stars across 162 Google reviews, CRBR's rating is solid but not exceptional. The praise centers heavily on their mitigation and project management teams. The complaints center on construction quality and billing — a pattern worth understanding before you sign a reconstruction contract with them.
Services
Service area
CRBR is headquartered in Chico, California and operates five branches. The Chico branch covers Butte County including Oroville, Paradise, Gridley, Orland, and Corning. Additional branches serve Redding and Shasta County (since 1984), Yuba City and the northern Sacramento Valley (since 2007), Sacramento and the Central Valley (since 2009), and Reno, Nevada including Sparks, Carson City, and Lake Tahoe (since 2013). The claimed coverage area is very broad — stretching from Siskiyou County to Stockton and across the Nevada border.
Review consensus
Jason stands out as the most frequently named staff member across dozens of reviews, praised as a superintendent who shows up fast, answers weekend calls, and stays engaged through the full rebuild. Jose Rivera draws consistent praise as a project manager who handles insurance coordination and keeps homeowners informed. Trevor earns mentions for detailed estimates and persistent advocacy with insurance adjusters. Curtis Simpson is described as a supportive presence during difficult projects. Amy is praised for pack-out and contents work. Javier, Jeremy, Rick, and Sean all receive positive mentions for field work. Multiple reviewers specifically highlight fast initial response — within 15 to 40 minutes of calling — and same-day mitigation deployment.
8 found across 162 total reviews at 4.5★. Construction quality is the dominant complaint theme. One reviewer describes four failed drywall repair attempts over four months. Another details crooked countertops with a two-inch wall gap and cabinets that look bad. A Fernley reviewer reports apprentice-level contractors sent to handle a job for a vulnerable homeowner, with substandard electrical work and incomplete flooring. Billing disputes surface in multiple reviews — one customer was threatened with a property lien before CRBR credited the remaining balance after the review was posted. Jaycen Russell provides the most detailed account: CRBR sued him for late fees on invoices he says were never sent and for incorrect amounts; he won the case. He names Chris Bartolus as the salesperson who promised a single point of contact but says he was passed to 13 different people. He also names Tyrone Williams and Heather Perea as CRBR representatives who had multiple court cases to attend. Keith Lander, a Local Guide with 151 reviews, describes a technician who never showed up for an appointment but claimed he did — and doubled down when confronted with security camera evidence.
There is a clear split between CRBR's mitigation and construction divisions. The cleanup, extraction, and mold remediation work draws strong, consistent praise. The construction and reconstruction work generates most of the complaints. This is a structural issue — the company markets a seamless mitigation-to-rebuild pipeline, but reviewers suggest the build side operates at a different quality level. Owner responses reinforce this split: responses to construction complaints range from combative to legalistic, while the company's actual mitigation teams appear to earn genuine trust. The 75% owner response rate on negatives is notable, but the tone of several responses — threatening legal action against reviewers, claiming customers do not exist in their records, demanding review removal — undercuts the signal that active reputation management usually sends.
Jason (superintendent — strongly positive, most mentioned across all reviews), Jose Rivera (project manager — positive, praised for insurance coordination and communication), Trevor (estimator — positive, praised for detailed estimates and insurance advocacy), Curtis Simpson (mitigation lead — positive, described as supportive during difficult projects), Amy (contents/pack-out — positive), Jeremy (field work — positive), Javier (field work — positive), Rick (construction — positive), Sean/Shawn (construction — positive), Maria Quintero (project coordination — positive), Brandon (insulation — positive), Brett/Bret (mitigation — positive), Marshall Monticilli (superintendent — positive), Nickoi/Nicoy (demolition — positive in mixed review), Bob McKenzie (repairs — positive), Samantha (phone — positive), Daniel (mitigation lead — positive), Alex (mitigation — positive), Chris Bartolus (sales — negative, described as an excellent salesperson who overpromised), Tyrone Williams (CRBR legal representative — negative context), Heather Perea (CRBR legal representative — negative context), James (division manager — positive, rapid response to concern)
CRBR is a strong choice for the emergency mitigation and mold remediation phase — fast response, knowledgeable field teams, and well-organized insurance documentation. If you plan to use them for reconstruction afterward, get the scope and pricing locked down in writing before work begins, and ask specifically who will manage the build. Request Jason or one of the named superintendents by name, and keep close tabs on the billing process.
Keep in mind
- Multiple reviewers report construction quality problems on the rebuild side — crooked countertops, gaps between walls and cabinets, repeated drywall failures, paint left on fixtures. The mitigation work draws consistent praise, but the construction division has a different track record.
- Two separate reviewers describe billing disputes that escalated to legal threats. One was threatened with a property lien before the balance was eventually credited. Another was sued by CRBR for late fees on invoices they say were never sent, for incorrect amounts — and won the case.
- Project timelines on reconstruction have stretched well beyond estimates. One reviewer reports four months for what should have been a few weeks of drywall and paint work. Another describes a roof repair quote that arrived nine months after initial contact.
- Owner responses to negative reviews vary widely — some are personalized and resolution-oriented, but several are confrontational, threatening legal action against reviewers or disputing that the customer exists in their records.
- CRBR claims a service area spanning from Mount Shasta to Stockton and into Nevada. Confirm that your specific location falls within a branch's primary coverage before assuming same-day response times.