Provider profile
SERVPRO of Carson/West Carson
Provider snapshot
What this listing says
Carson and West Carson homeowners dealing with water-triggered mold who want a franchise crew that handles insurance claims directly and shows up within the hour.
Best for
- Carson and West Carson homeowners who find mold after a water damage event and need remediation plus reconstruction handled by one crew.
- Insurance-referred customers who want a team experienced in navigating the claims process from start to clearance.
- Homeowners who need contents packed out and stored during mold or water damage work.
- Commercial property owners in the Carson area who need mold addressed quickly to minimize business disruption.
About this company
SERVPRO of Carson/West Carson is a franchise location covering Carson, West Carson, and Dominguez in Los Angeles County. Owned by Ravi S. and Ryon K. Singh, the franchise operates out of 20830 Leapwood Ave and runs 24/7 emergency service. Mold remediation is one of several lines alongside water damage, fire damage, storm restoration, and construction.
The mold process on their website describes containment, air scrubbers, HEPA vacuums, and antimicrobial treatments for removing mold colonies from porous materials like drywall, carpeting, and insulation. They also handle contents packout and storage at their own facility during remediation. Nothing here is unusual for a SERVPRO franchise, but the combination of remediation, reconstruction, and contents handling under one roof means fewer vendors to coordinate.
The SERVPRO brand has operated since 1967. Staff receive training at SERVPRO's corporate facility with IICRC-industry certification. The franchise is independently owned and operated, which means service quality depends on the local ownership rather than the national brand.
4.9 stars across 69 Google reviews with zero negatives in the last 18 months is a strong record. Most reviews come from insurance-referred customers dealing with water damage, with several specifically mentioning mold work. The volume is modest but the consistency is notable.
Services
Service area
Based in Carson, CA at 20830 Leapwood Ave. The website lists Carson, West Carson, and Dominguez as service areas. This is a small geographic footprint for an LA County franchise, which suggests focused coverage rather than overreaching claims.
Review consensus
Argenis Capistran is the standout name, appearing in roughly 15 reviews spanning 2024 through 2025. Reviewers describe him as responsive, communicative, and thorough. Erin Devine specifically noted Argenis showed up within an hour after discovering black mold and had the project remediated within the week. Adrian draws praise for handling insurance paperwork and being available after hours. Alberto gets repeated mentions for going beyond the scope, including return visits to verify dryness. Josh, Javier, Juan, and Adam Salcida also receive individual praise for clear communication and site management.
0 found across 69 total reviews at 4.9★. No negative reviews found in the last 18 months. (0 found across 69 total reviews at 4.9 stars.)
The review pattern shows a franchise heavily driven by insurance referrals. Most customers did not choose SERVPRO themselves but were assigned by their insurance company. This means the positive reviews reflect satisfaction with execution rather than marketing-driven selection bias. The consistency of named staff across reviews suggests low turnover on the field crew, which is unusual for a restoration company.
Argenis Capistran (crew lead/project manager — positive, most frequently named). Adrian (estimator/insurance liaison — positive, multiple reviews). Alberto/Albert (mitigation technician — positive, multiple reviews). Juan H. (crew chief — positive, multiple reviews). Josh (assessor/project manager — positive). Javier/Javier Marquez (supervisor — positive). Adam Salcida (crew — positive). Ashley (office coordinator — positive). Kirby (estimator — positive). Zoltan (project manager — positive). Ricky (technician — positive). Paul (technician — positive). Danny (site manager — positive). Karina (office — positive). Jack (estimator — positive). Athena (emergency response — positive). Mauricio (crew — positive). Mike (crew — positive).
Ask for Argenis Capistran if your job involves mold remediation. His name appears more than any other staff member, and the one mold-specific review calls out his speed and follow-through by name. For insurance claim navigation, Adrian and Alberto both get repeated praise for responsiveness.
Keep in mind
- This is a SERVPRO franchise. The national brand's reputation does not guarantee local service quality, though this franchise's review history is strong.
- Most Google reviews reference water damage work, not mold-specific projects. Ask directly about their mold remediation volume and recent mold jobs.
- They do not perform mold testing. You will need a separate testing company for pre- and post-remediation sampling, which is actually better practice since it avoids a conflict of interest.
- The listed service area is small (Carson, West Carson, Dominguez), but many SERVPRO franchises take jobs outside their stated territory. Confirm they will service your address before scheduling.