Provider profile
SERVPRO of Camarillo
Provider snapshot
What this listing says
Camarillo and eastern Ventura County homeowners who want a single locally owned franchise to handle water damage, mold work, and reconstruction without hiring separate contractors.
Best for
- Camarillo-area homeowners dealing with water damage that has already led to mold growth, who want one company to handle extraction, remediation, and rebuild.
- Commercial property managers in eastern Ventura County who need 24/7 emergency water or sewage response with insurance coordination.
- Homeowners who want a restoration company with in-house general contracting capability so drywall, flooring, and cabinetry can be replaced by the same crew that did the tearout.
- Families with health-sensitive members — multiple reviews describe the crew taking extra containment measures for immunocompromised residents.
About this company
SERVPRO of Camarillo is a locally owned franchise in Camarillo, California, run by co-owners Patricia Vujovich and Michael Nunes, both raised in Ventura County. Mold remediation is one piece of a broader restoration operation that also covers water damage, fire damage, storm cleanup, and sewage. They hold a California General Contractor license (CSLB #892710), which means they can handle reconstruction after remediation without subcontracting it out.
Their mold page describes a seven-step process that includes containment, air scrubbers, HEPA vacuums, and antimicrobial treatments. They reference Applied Microbial Remediation Technicians on staff. They also do mold testing in-house, which creates a conflict of interest worth understanding before you hire them. On the water damage side, they follow IICRC S500 standards for sewage work and offer packout and contents restoration from a separate storage facility. Asbestos abatement is another service they list, which is unusual for a restoration franchise.
The owners are active in the Camarillo Chamber of Commerce and BOMA (Building Owners and Managers Association), and the franchise supports the American Red Cross and Homes for Our Troops. Reviews span residential and commercial work across Camarillo, Moorpark, Simi Valley, Thousand Oaks, Newbury Park, and Westlake Village.
A 4.9-star rating across 85 Google reviews is exceptionally strong. Only one review in the last 18 months falls below 4 stars, and two field technicians — Gonzalo Manzo and Jason Coffman — account for the vast majority of named praise.
Services
Service area
Headquartered in Camarillo, California. Reviews confirm work in Camarillo, Moorpark, Simi Valley, Thousand Oaks, Newbury Park, Westlake Village, Ventura, and Oxnard. The franchise owners were born and raised in Ventura County, and the operation appears focused on eastern Ventura County communities.
Review consensus
Two technicians stand out across the review history. Gonzalo Manzo appears in roughly 15 reviews, praised for clear communication, honesty, punctuality, and care with vulnerable households — one reviewer specifically noted he prioritized keeping her autistic son safe during cleanup. Jason Coffman appears in a similar number, praised for same-day response, knowledge of the insurance process, and willingness to come out on weekends and holidays. Reviewers consistently mention the crew explaining every step before starting, responding quickly to texts and calls, and leaving the work area clean. Several reviews describe situations where the team prevented mold by acting fast on water damage.
1 found across 85 total reviews at 4.9★. The single recent complaint describes a frustrating phone experience. The caller had water damage and wanted immediate options for timing and teams, but felt the intake staff asked too many form-filling questions instead of being solution-oriented. The owner responded the same day with a detailed reply explaining that restoration work requires specific information and regulatory compliance (lead/asbestos testing based on building age), and noted the caller was rude to the office manager. This reads as a mismatch between caller expectations and the company's intake process rather than a service failure on a completed job.
The owner response to the single negative review was personalized, specific, and prompt (same day). It engaged directly with the complaint, provided factual context about regulatory requirements, and did not use a template. With only one negative in 85 reviews, there is no complaint pattern to identify. The standout pattern is continuity of personnel — Gonzalo and Jason each appear across years of reviews, suggesting low technician turnover for a franchise operation.
Gonzalo Manzo (water/mold technician — consistently positive, praised for communication, honesty, and care with vulnerable families). Jason Coffman (water damage technician — consistently positive, praised for knowledge, responsiveness, weekend availability, and insurance guidance). Andres (technician — positive, praised for clear explanations). Noah (technician — positive, praised for knowledge). Garret (technician — positive). JT (technician — positive, paired with Gonzalo). Anthony (technician — positive, paired with Jason). Rob/Robert (technician — positive, praised for follow-up communication and thoroughness). Erik Ward (technician — positive, praised for explaining process and next steps). Jaison (likely office/project manager — positive, praised for communication and flexibility). Mike (technician — positive, praised alongside Jaison).
This franchise has an unusually strong track record for a restoration company. Ask for Gonzalo Manzo or Jason Coffman by name if your job is water damage or mold-related — they have years of consistently positive reviews. Be prepared for a structured intake call that gathers detailed information before scheduling, and get an independent mold test if you want to separate the testing decision from the remediation work.
Keep in mind
- They do both mold testing and mold remediation. That means the same company telling you that you have a mold problem is also the one billing you to fix it. Consider getting an independent test before or after their work.
- This is a franchise operation. The national SERVPRO brand sets standards, but the local owners and crew determine actual service quality. Patricia Vujovich and Michael Nunes run this location, and their team has strong reviews, but experiences at other SERVPRO locations do not apply here.
- The one recent negative review came from a caller who found the intake process frustrating — too many questions before the company would discuss options. The owner's response explained that regulatory requirements (lead and asbestos testing based on building age) drive those intake questions. If you call expecting immediate scheduling, know that they gather information first.
- Their service area extends across several Ventura County cities. Confirm response times for locations outside Camarillo proper.