Provider profile
SERVPRO of Agoura / Calabasas / Hidden Hills
Provider snapshot
What this listing says
Calabasas and Agoura Hills homeowners dealing with water-triggered mold after plumbing leaks, backed by a franchise owner with decades of restoration experience and a 5.0 Google rating.
Best for
- Calabasas, Agoura Hills, and Hidden Hills residents who need mold remediation tied to an active water damage event — this crew handles the full water-to-mold sequence under one roof.
- Homeowners whose insurance company assigns or recommends a SERVPRO franchise — Marat's team has experience coordinating directly with carriers.
- Property owners who need packout and contents restoration alongside mold work.
About this company
SERVPRO of Agoura / Calabasas / Hidden Hills is a franchise operation based in Calabasas, CA, owned by Marat Koshkaryan. Mold remediation is one piece of a broader restoration menu that includes water damage, fire damage, storm cleanup, construction, and biohazard work. Their core mold workflow starts with assessment, moves through containment and air filtration, then removal and repair of damaged materials.
Nothing on their website stands out as unusual for a SERVPRO franchise. They list the standard restoration toolkit — moisture detection, thermal imaging, extraction, and drying equipment. The mold page describes assessment, containment, filtration, removal, and restoration. They also handle packout and contents restoration, which matters if mold damage spreads to belongings. Their Woolsey Fire response in 2018 shows they can scale up for large-scale emergencies.
Services
Service area
Headquartered in Calabasas, CA. Serves Agoura, Agoura Hills, Calabasas, Hidden Hills, Oak Park, Westlake, and Westlake Village — all in western Los Angeles County and the eastern edge of Ventura County.
Review consensus
Marat draws the most mentions — reviewers consistently name him as responsive, communicative, and personally involved from estimate through completion. Carlos appears in multiple reviews as a reliable crew lead. Reviewers highlight fast response times, especially for emergency water events. Several mention that the team explained the process clearly and kept them informed. Katy Mullally noted she worked with them twice in two years and called both experiences a pleasure. Sergio Pena, a Google Local Guide with 44 reviews, described the experience as genuine appreciation after a bathroom leak spiraled into a larger project.
0 found across 19 total reviews at 5.0★. No 1-star or negative reviews found in the last 18 months. Across 19 total reviews at 5.0 stars, there are zero complaints to analyze.
The absence of any negative reviews across 19 total is unusual. Small review volume combined with a perfect score makes it hard to identify operational weaknesses. Most reviewers came through insurance referrals for water damage, not mold-specific jobs — the mold reviews that exist (Don T., Reggie W., Greg Bakmazian, karen marino) describe mold discovered during water damage work rather than standalone mold remediation projects.
Marat Koshkaryan (owner — positive, named in 7+ reviews). Carlos (crew lead — positive, named by VGS, Lisa Jeffers, Alec Shuster, Kip Summerlin). Jose (crew — positive, named by VGS). Louis (crew — positive, named by Alec Shuster). Raul Meza (crew lead — positive, named by Bryan Dluzak, Bonnie Solomon). Tony (crew — positive, named by Chris Kizirian). Ando (crew — positive, named by Chris Kizirian). Eric (crew — positive, named by Kip Summerlin). Chuck (crew — positive, named by Kip Summerlin). Ray (crew — positive, named by Kip Summerlin). Zak (crew — positive, named by Kip Summerlin).
Ask for Marat directly — he runs the estimates and stays involved through completion, based on multiple reviewer accounts. Since most reviews describe water damage jobs where mold was discovered incidentally, ask specifically about their standalone mold remediation experience and request references from mold-only projects. Get an independent mold test before signing a remediation contract.
Keep in mind
- They do both mold testing and mold remediation. That means the same company telling you that you have a mold problem is also the one billing you to fix it. Ask for a copy of any test results and consider getting an independent assessment before committing to remediation.
- This is a SERVPRO franchise, not an independent mold specialist. Mold is one of many services they offer, alongside water, fire, storm, and cleaning work. If you need a company that focuses exclusively on mold, this is not that.
- 19 Google reviews is a small sample. A 5.0 rating looks strong, but there is not enough volume to reveal patterns that would surface with 50 or 100 reviews.