Provider profile
Water Damage & Mold by Drypro
Provider snapshot
What this listing says
Burbank and LA homeowners dealing with water damage that has turned into mold, where Art and his crew from this 2003-founded company consistently arrive within an hour.
Best for
- Homeowners in Burbank, Altadena, or central LA who need same-day water damage response that can escalate to mold remediation under one company.
- Property owners facing burst-pipe flooding who want a crew that handles both the water extraction and the insurance paperwork.
- Buyers who want a smaller, owner-operated company where Art personally assesses the damage, rather than a franchise dispatch model.
- Landlords and commercial property managers (preschools, apartment buildings) dealing with water or mold damage across multiple units.
- Homeowners who discovered mold after a roof leak or hidden plumbing issue and need remediation started within 24 hours.
About this company
Drypro operates out of Burbank with a second office on Beverly Blvd in Los Angeles. The company focuses on water damage restoration and mold remediation, and most of its work starts with a water event — burst pipe, flood, roof leak — that either has or will produce mold. They also handle fire and smoke damage, including a stretch of Eaton Fire cleanup work in Altadena in early 2025.
What stands out is the speed. Multiple reviewers report arrival times under an hour, and one reviewer (Beth Jackson) got a 2 AM emergency call answered and a crew dispatched. The company also provides pack-out services, moving and storing belongings during restoration. Their FAQ mentions in-house testing for mold, asbestos, and air quality, with a lab technician sent to every job site for asbestos and lead assessment.
The founder started Drypro in Burbank in 2003. The team holds IICRC certification. The company works with insurance companies directly, helping homeowners file claims and billing insurers on their behalf — several reviewers specifically mention this as a stress reducer.
A 4.9-star rating across 48 reviews with zero 1-star or 2-star reviews is unusual. That absence of negative reviews makes it hard to identify weaknesses. The review base skews toward residential water damage and mold, with a few commercial jobs (a preschool, a rental property) confirming they take on non-residential work.
Services
Service area
Drypro is headquartered in Burbank, CA with a second office at 7207 Beverly Blvd in Los Angeles. Reviews confirm work in Burbank, Altadena (Eaton Fire cleanup), and the greater LA area. The website does not list specific cities or counties served beyond these two office locations.
Review consensus
Art is the most frequently named person across reviews. Reviewers consistently describe him as the one who answers the phone, does the initial assessment, and often leads the crew on site. His responsiveness is the single most repeated theme — same-day visits, sub-hour arrivals, and after-hours availability. Bentley earned praise from Seth Stroika for doing a free evaluation and honestly recommending against a full remediation when it was not warranted. Mike and his crew drew positive mention from Zura Iskalieva for sink mold remediation. Pricing comes up frequently as competitive — Tim Stearns got three estimates and Drypro came in lowest, and Cody Mobley described pricing as incredibly competitive. Several reviewers highlight that the company helped with insurance claims, reducing the burden of dealing with adjusters.
0 found across 48 total reviews at 4.9★. No 1-star or 2-star reviews exist in this company's 48-review history. No 3-star reviews appeared within the 18-month recency window either. There are no complaint patterns, named staff in negative contexts, or recurring service failures to report.
The review base has a noticeable concentration of Eastern European and Central Asian surnames (Klochko, Yussupova, Iskalieva, Khersonsky, Pozikov, Lohvynovskyi), suggesting Drypro draws heavily from a specific community network in the Burbank/LA area. This is not unusual for a small owner-operated restoration company — word of mouth within tight-knit communities drives referrals. It means the reviews are likely genuine (community members referring each other) but the customer experience may not generalize to all buyer types.
Art (owner/lead — positive across 10+ reviews for responsiveness, honesty, and hands-on assessments). Bentley (estimator — positive, praised for honesty in recommending against unnecessary work). Mike (crew lead — positive, praised for mold remediation quality).
Art runs a tight, small operation where he personally handles most customer contact and initial assessments. If you want a big-company infrastructure with detailed online documentation of methods and equipment, look elsewhere. If you want a fast-responding owner-operator who reviewers consistently say gives honest assessments and competitive pricing, call Art directly and ask about his containment and post-remediation verification process before signing.
Keep in mind
- The FAQ says Drypro tests for mold, asbestos, and air quality. If they also remediate what they find, that creates a conflict of interest — ask whether they use a third-party testing company or do it themselves.
- With only 48 reviews over 20+ years in business, the sample is small. The 4.9-star rating is strong but based on limited volume compared to larger competitors in the LA area.
- The website is light on specifics about equipment, containment methods, and post-remediation verification. You will need to ask these questions directly.
- Two office locations (Burbank and LA) for a small company means response times may vary depending on which office is closer to your property.
- Several reviewers appear to share a social or community network, which is common for small businesses but means the review base may not reflect a broad cross-section of customers.