Provider profile
Rainbow Restoration of Arcadia
Provider snapshot
What this listing says
Arcadia-area homeowners dealing with smoke damage from the Eaton Canyon fire or water leaks who want a Neighborly franchise location with strong local reviews praising Sev and his crew.
Best for
- Arcadia, Pasadena, and San Gabriel Valley homeowners who need smoke or fire damage restoration, particularly those with Eaton Canyon fire-related insurance claims.
- Property owners with water leaks or pipe bursts who want fast mitigation followed by in-house repair and reconstruction under one contractor.
- Commercial property owners in the San Gabriel Valley who need mold remediation with a company that follows a defined process and works with insurance adjusters.
About this company
Rainbow Restoration of Arcadia is a locally owned franchise in the Neighborly network, operating out of 101 E Huntington Dr in Arcadia, CA. Their Google category is water damage restoration, and their website lists mold removal, fire and smoke damage restoration, full reconstruction, carpet cleaning, content processing, air duct cleaning, biohazard cleanup, and odor removal. They serve both residential and commercial properties.
What stands out is the Eaton Canyon fire connection. A cluster of reviews from mid-to-late 2025 describe smoke damage restoration work after the January 2025 wildfire. Multiple homeowners hired them through insurance claims for textile cleaning, soot removal, and full interior restoration. The website mentions a six-step mold remediation process, IICRC-trained technicians, HEPA filtration, and OSHA-compliant mold removal on their Arcadia-specific mold page. As a franchise, the equipment and training standards come from the national brand, but the local execution runs through Sev and his crew.
Services
Service area
Based in Arcadia, CA, serving the western San Gabriel Valley. The website lists Arcadia, Pasadena, San Gabriel, San Marino, Sierra Madre, Temple City, and Mayflower Village as service areas. Reviews confirm work in Pasadena and surrounding communities.
Review consensus
Sev (also referred to as Sevada) dominates the review record, named in at least 10 of the 25 reviews. Phillip Law (19 reviews, Local Guide) described getting a confirmed appointment within 30 minutes of messaging at 9:30 PM. Frank Acosta credited Sev and his staff for restoring a house severely smoke-damaged by the Eaton Canyon fire. Shelley said her insurance assigned Sev for textile cleaning and she was impressed with his knowledge and immediate response. Deborah Buckwalter named both Sev and Erwin, saying they would give 10 stars if they could. Rafael S praised fast response to a water leak. Shannon (Local Guide) said she called several companies but Sev stood out for being responsive and clear. Kalvin Cook (10 reviews) called Sev responsive, honest, and trustworthy. Nicole Gee described Sev and his team installing tarps to prevent dust during demolition. Argasik Moradian (15 reviews, Local Guide) highlighted quick response to a major water leak. Multiple reviewers mention clean work areas and on-time completion.
0 found across 25 total reviews at 5.0★. No negative reviews exist in the last 18 months. There is no complaint data to analyze.
A large share of the 2025 reviews are directly tied to the January 2025 Eaton Canyon fire. At least five reviewers (Frank Acosta, Shelley, Deborah Buckwalter, Cristina Hubbard, Randy Wente, Pat) mention smoke damage from this event. This suggests the franchise saw a surge of insurance-driven restoration work in 2025, which inflated review volume from a single disaster event. Isabella Derbarsegian and Isabella Derbarseghian appear to be the same person reviewing twice with slightly different name spellings on the same date (2025-07-17). Erwin Soleymani left a 5-star review and shares a last name with Henrik Soleymani, another 5-star reviewer, while Erwin was also named as a crew member by Deborah Buckwalter. This overlap between reviewers and staff is worth noting.
Sev/Sevada (owner or project manager — positive, named in 10+ reviews for responsiveness, honesty, and project management). Erwin (crew member — positive, named by Deborah Buckwalter for restoration work; note: erwin soleymani also left a 5-star review as a customer).
Ask for Sev by name. Every reviewer who mentions him describes fast communication and hands-on involvement. The Eaton Canyon fire cluster shows the franchise has recent experience with large-scale smoke damage restoration through insurance. Get an independent mold test before agreeing to remediation since they do both testing and removal. With only 25 reviews and zero negatives, you do not have complaint data to judge worst-case scenarios.
Keep in mind
- They do both mold testing and mold remediation. The company identifying your mold problem is the same one billing to fix it. Get an independent mold assessment before committing to remediation work.
- This is a franchise operation. The national Rainbow Restoration brand sets training and equipment standards, but the local franchise is independently owned. Service quality depends on the local team, not the brand name.
- 25 total reviews at 5.0 stars with zero negatives is a small sample. You have no third-party complaint data to judge how they handle problems.
- The website lists cities served as Arcadia, Pasadena, San Gabriel, San Marino, Sierra Madre, and Temple City. That is a focused footprint, but confirm crew availability and response time for your specific location.