Provider profile
ABS Services Inc.
Provider snapshot
What this listing says
Central Arkansas homeowners dealing with water damage and mold together, where owner Chris handles both assessment and remediation from their North Little Rock base.
Best for
- Homeowners in North Little Rock, Little Rock, or Sherwood who need water damage cleanup and mold removal handled by the same crew.
- Situations where you want the same company to test for mold, remediate it, and rebuild the affected areas — as long as you understand the conflict-of-interest tradeoff.
About this company
ABS Restoration Services operates out of North Little Rock, Arkansas, focusing on water damage restoration and mold remediation across the Central Arkansas metro. The company is locally owned, and owner Chris runs jobs directly — his name shows up in the majority of reviews.
On the mold side, ABS offers video consultations as a first step before scheduling onsite assessments with air and surface sampling. Their remediation process follows the IICRC S520 standard, using containment chambers, HEPA air scrubbers, and peroxide-based cleaning solutions. They locate moisture sources with infrared cameras and moisture meters. They also hold a NACHI mold inspection certification and an Arkansas contractors license, which lets them handle post-remediation rebuilds — floors, walls, cabinets — without subcontracting.
ABS holds an A+ BBB rating and belongs to the North Little Rock Chamber of Commerce. With 28 Google reviews at 4.9 stars and zero negative reviews in the last 18 months, the rating is strong but the review volume is low enough that a few bad experiences could shift it meaningfully.
Services
Service area
ABS Restoration Services is headquartered in North Little Rock, Arkansas. They list coverage across Little Rock, Sherwood, Jacksonville, Cabot, Maumelle, Benton, Bryant, and Lonoke — spanning roughly 50 miles of Central Arkansas.
Review consensus
Chris draws the most mentions — reviewers describe him as communicative, patient, and willing to explain each step of the process. Magdalene praised how Chris and his team handled a third-time flood with care and clear communication. Justin Scott noted Chris helped identify mold in an HVAC system and walked them through air and surface testing. Philip (also spelled Phillip) appears alongside Chris in several water damage reviews. Lacey Pfirrman and Danielle Simon both named the pair for fast, hands-on water extraction work. Joey Maggio highlighted that ABS tracked down an issue rather than pushing unnecessary services. Multiple reviewers mention same-day or next-day response to emergencies.
0 found across 28 total reviews at 4.9★. No negative reviews found in the last 18 months.
Every review with substantive text names Chris specifically. This is a small, owner-operated company where the experience hinges on Chris's direct involvement. If the company grows or Chris delegates more, the customer experience could change.
Chris (owner — positive across nearly all substantive reviews, praised for communication and hands-on involvement). Philip/Phillip (technician — positive, named by Lacey Pfirrman, Danielle Simon, and Barbara Neyland for personable service during water damage jobs).
ABS is a small, owner-run operation where Chris personally handles most jobs. That direct involvement drives the strong reviews. Ask upfront whether Chris will be on your specific project, and get an independent mold assessment before agreeing to their remediation scope.
Keep in mind
- ABS tests for mold and remediates it. The same company deciding you have a problem and selling you the fix creates an inherent conflict of interest. Consider getting an independent mold test before committing to their remediation.
- Their Google category is 'Water damage restoration service,' and water damage drives most of their review volume. Mold work is a secondary focus, not a standalone specialty.
- 28 total reviews is a thin track record. One or two poor experiences would noticeably change the rating.
- The website lists nine cities from Little Rock to Lonoke, a geographic spread of roughly 50 miles. Ask whether travel time affects response speed for locations farther from their North Little Rock office.