Provider profile

Pro Service Builders

Little Rock, AR / 4.7 rating / 28 reviews / Water damage restoration service

PS

Provider snapshot

What this listing says

Little Rock property owners dealing with mold alongside water or storm damage who want one contractor to handle remediation, reconstruction, and insurance coordination under one roof.

Remediation + rebuildCommercial restoration24/7 emergency response
Base location Little Rock, AR
Provider type Restoration company
Public reviews 4.7 from 28 reviews

Best for

  • Little Rock area commercial properties — churches, schools, offices — needing mold remediation tied to water or storm damage.
  • Homeowners who want one company to handle both the mold removal and the rebuild, rather than coordinating separate contractors.
  • Property owners dealing with mold discovered during other restoration work, such as fire or flood damage that uncovered hidden growth.

About this company

Pro Service Builders is a full-service restoration contractor based in Little Rock, Arkansas, that handles mold remediation as one piece of a broader damage restoration operation. Their primary identity is commercial restoration — their portfolio is dominated by churches, schools, law firms, and office buildings. They also take residential work.

What stands out here is scope. They handle mold, water damage, fire damage, storm damage, asbestos abatement, lead paint abatement, termite remediation, biohazard cleanup, and full reconstruction. If a pipe bursts in your building, they can dry it out, remediate the mold that follows, and rebuild the damaged walls. That end-to-end capability is genuinely unusual for a mold remediation provider. Their mold page describes a six-step process: assessment, water extraction, containment of affected areas, cleaning and treating porous materials, decontamination, and reconstruction.

Services

Mold remediationmold assessmentwater damage restorationfire damage restorationstorm damage restorationwind damage restorationasbestos abatementlead paint abatementtermite remediation and reconstructionbiohazard remediationroof repairstructure shoring

Service area

Headquartered in Little Rock, Arkansas. They list service areas including North Little Rock, Bryant, Benton, Maumelle, Conway, Cabot, Jacksonville, Hot Springs, Searcy, and Texarkana in Arkansas, plus Northwest and Southeast Arkansas. They also claim Springfield, Missouri, and Tulsa, Oklahoma. That is a wide reach for a single-office operation, so confirm availability for locations far from Little Rock.

Review consensus

What reviewers praise

Reviewers consistently highlight fast response times and strong communication throughout projects. Steve gets specific praise for keeping a business owner informed during an in-building restoration, allowing the store to stay partially operational. Jason Sweat and Tim Epley are called out by name for their work on a church water damage restoration. David is mentioned across multiple reviews for detail-oriented work. Michael is credited with rapid storm response, getting a facility operational within 24 hours. William Allred drew praise for being helpful and courteous on a residential job. One reviewer (Jimmy Cone) has used them for roughly eight separate projects and continues to refer them.

What low reviews reveal

0 found across 28 total reviews at 4.7★. No negative reviews in the last 18 months. The single 4-star review in that window came from a driver incident — a reviewer nearly had a traffic collision with a company truck — but the company reached out with apologies and the reviewer updated their rating upward.

Pattern worth noting

The review base is small (28 total) and heavily weighted toward commercial clients — churches, law firms, restaurants, and schools. Several reviews come from organizations rather than individual homeowners. This makes sense given the company's commercial focus, but it means there is limited data on their residential mold work specifically.

Named staff

Steve (project manager — praised for communication and coordination). David (crew member — praised for detail and quality across multiple reviews). Jason Sweat (team member — praised for care and attention on church restoration). Tim Epley (team member — praised alongside Jason Sweat for church restoration). Michael (leadership — praised for fast storm response). Jason (foreman — praised for caring attitude and problem-solving). Brent (crew member — praised for quality work). William Allred (crew member — praised for helpfulness and courtesy).

Bottom line

With zero negatives in the last 18 months and a repeat-client base, the track record here is strong but narrow. Most of the praise centers on commercial restoration work, not mold-specific projects. If you hire them, ask for Steve or David by name — they show up most often in positive reviews. Confirm upfront whether your mold assessment will be handled in-house or by an independent third party.

Keep in mind

  • They do both mold assessment and mold remediation. That means the same company telling you what work needs to be done is also the company that profits from doing it. Ask whether they use a third-party inspector for initial testing, or consider hiring an independent assessor before committing to their remediation scope.
  • Their claimed service area stretches from Texarkana to Tulsa, Oklahoma, and Springfield, Missouri. That is an enormous footprint for a single-office company based in Little Rock. Confirm response times and crew availability if your property is outside central Arkansas.
  • Mold remediation is one service among many here, not their sole focus. If you need a company that specializes exclusively in mold, this may not be the right fit.