Provider profile
Disaster Masters Restoration
Provider snapshot
What this listing says
Hot Springs and Central Arkansas homeowners dealing with water or mold damage who want one company to handle everything from emergency dry-out through reconstruction.
Best for
- Hot Springs, Little Rock, and Central Arkansas homeowners who need mold remediation handled alongside water or fire damage restoration.
- Insurance claim situations where you want a company that speaks adjuster language and uses Xactimate estimating.
About this company
Disaster Masters is a restoration company based in Hot Springs, Arkansas, that handles mold remediation alongside water damage, fire damage, and reconstruction. They do both mold testing and mold removal, which means the same company diagnosing your problem also profits from fixing it.
What sets them apart from most restoration outfits is the scope. They handle the entire job in-house: emergency water extraction, drying, mold remediation, contents pack-out and storage, and full reconstruction. Their website emphasizes one point of contact from first call to final walkthrough. They use Xactimate for insurance estimates and work directly with adjusters. They also offer financing.
4.9 stars across 99 Google reviews is unusually high for a restoration company. The review base includes a cluster of short 5-star reviews from December 2023 that lack detail, but the more substantive reviews from 2024-2026 consistently name specific employees and describe real projects.
Services
Service area
Headquartered in Hot Springs, Arkansas, with additional branches in Bentonville (Northwest Arkansas) and North Little Rock. They list service pages for Little Rock, North Little Rock, Pine Bluff, Russellville, Benton, Bryant, Cabot, Searcy, Conway, Jacksonville, Greenbriar, Clinton, Sheridan, Malvern, Arkadelphia, and Glenwood. They also claim parts of Northern Texas and operate a Central Texas branch in Bulverde.
Review consensus
Steele Everhart draws the most praise, named in at least six reviews for fast response, clear communication, and seeing jobs through from start to finish. Jake Yancey, the owner, is praised for giving free phone advice on mold issues, arriving personally with equipment after storms, and fair pricing. Hudson Yancey gets called out repeatedly for hard work and going above expectations. Bodie and Nate are praised together for neat, on-schedule work. Reviewers consistently mention same-day or within-the-hour response times, especially during emergencies and storms.
2 found across 99 total reviews at 4.9★. Both 1-star reviews contain no text. One from February 2026 by a reviewer with 4 total reviews, and one from October 2025 by a reviewer with 2 total reviews. Neither reviewer is a Local Guide, and neither review received any likes. The owner did not respond to either. Without text, there is nothing to assess about what went wrong.
This is a family-run operation. Jake Yancey founded the company, and Hudson Yancey (described in one review as having a kind father) works on the crew. That family dynamic shows up in the reviews as personal attention and follow-up calls after jobs are done. The owner response rate on recent negatives is 0%, but those reviews had no text to engage with. A cluster of roughly 15 short 5-star reviews appeared in December 2023, many from single-review accounts, which may reflect a review solicitation push.
Steele Everhart (project manager/field lead -- consistently praised for communication and responsiveness). Jake Yancey (owner -- praised for hands-on involvement and free advice). Hudson Yancey (crew member -- praised for hard work and customer care). Bodie (crew member -- praised for diagnosing problems and neat work). Nate (crew member -- praised alongside Bodie for polite, on-schedule work). Kendall (crew member -- praised for handling a complex tornado damage job). Jonathan (crew member -- praised for design work and responsiveness on a fire restoration). Luis (crew member -- praised for quality work). Jr. (crew member -- praised for responsiveness and follow-up on small jobs). Kaleb (crew member -- praised alongside Hudson for going above expectations). Waylon (crew member -- praised for home repair work). Jose (crew member -- praised in Spanish-language review for good work).
Ask for Steele if you want someone who will manage the entire process and keep you updated. For mold specifically, get an independent test to verify their findings since they do both testing and remediation. The company responds fast to emergencies and has a strong track record across water, fire, and mold jobs, but confirm your timeline and pricing in writing before work starts.
Keep in mind
- They do both mold testing and mold remediation. The same company telling you that you have a mold problem is the one that gets paid to fix it. Consider getting an independent mold test to confirm their findings.
- Their service area stretches from Hot Springs to Little Rock to Russellville to Pine Bluff and even parts of Northern Texas. If you are on the edges of that range, confirm response times before booking.
- The two recent 1-star reviews contain no text, so there is no way to know what went wrong. The owner did not respond to either one.