Provider profile
13:12 Cleaning & Restoration LLC
Provider snapshot
What this listing says
Fort Smith and River Valley homeowners dealing with water damage that has led to mold, where one team handles cleanup through full reconstruction.
Best for
- Fort Smith, River Valley, and Eastern Oklahoma homeowners who need mold remediation tied to water damage and want one company from extraction through rebuild.
- Property owners with insurance claims through Allstate, State Farm, or Shelter who want a local operator that handles adjuster coordination.
About this company
13:12 Cleaning & Restoration is a family-owned restoration company based in Fort Smith, Arkansas. The name comes from Proverbs 13:12. Scott Tucker founded the business after working in restoration and construction since 2001, starting as a mold technician in Texas. Matt Gardiner runs the carpet cleaning division and field operations. The company handles water damage, fire damage, mold remediation, carpet and upholstery cleaning, odor removal, and full reconstruction.
The main differentiator here is scope: they take a job from initial water extraction and drying through drywall removal, mold remediation, and rebuild. That means one crew manages the entire sequence rather than handing you off to separate contractors. They accept insurance from carriers including Allstate, State Farm, Shelter, and Farmers.
The website launched in April 2026, and the earliest Google reviews date to September 2024. This is a young company. With 22 reviews and a 5.0 rating, the track record is unblemished but short.
Services
Service area
Headquartered in Fort Smith, Arkansas (Regions Park Dr, Suite 7). Serves Fort Smith, the River Valley, and Northwest Arkansas including Fayetteville, Rogers, and Bentonville. Also covers Eastern Oklahoma including Poteau, Sallisaw, Wister, and Heavener. Claims traveling crews for out-of-area projects — confirm response time for locations outside Fort Smith.
Review consensus
Matt is named in 7 reviews and praised for fast response, reasonable pricing, and quality carpet and upholstery cleaning. Dakota appears in 2 reviews for carpet work, with reviewers noting punctuality and communication. Multiple reviewers highlight how quickly the team arrived after water emergencies. Benjamin Brown, a Local Guide with 336 reviews, described a multi-floor flood job where the crew removed damaged drywall, dried everything, and kept the area organized while the family stayed in the home.
0 found across 22 total reviews at 5.0★. No 1-star reviews found. Zero negative reviews (3 stars or below) exist in the last 18 months across 22 total reviews at 5.0 stars.
Two of the 22 reviews come from people who share names with company founders — Bryn Tucker and Emily Green are listed on the About page as co-founders. Their reviews praise Matt's carpet work. This does not invalidate the other 20 reviews, but buyers should be aware that roughly 9% of the review volume comes from the ownership group.
Matt (field operations, carpet cleaning — praised in 7 reviews for speed, pricing, and quality). Dakota (carpet cleaning — praised in 2 reviews for punctuality and results).
Every review is positive and most mention Matt by name, which signals consistent field leadership. But 22 reviews is thin, and two come from founders. Ask for references from mold remediation jobs specifically, since the review base skews heavily toward carpet cleaning and water damage.
Keep in mind
- This company launched recently. The website went live in April 2026 and the oldest Google review is from September 2024. There is no long operating history to evaluate.
- 22 reviews at 5.0 stars is a small sample. A perfect rating with this volume says more about being new than about years of consistent quality.
- They claim coverage across Fort Smith, the River Valley, NW Arkansas (Fayetteville, Rogers, Bentonville), and Eastern Oklahoma. That is a wide area for a small, young company. Confirm actual response time for your location.
- Mold remediation is one of several services, not their sole focus. Most reviews mention carpet cleaning or water damage, not mold work specifically.