Provider profile
Restoration 1 of Northwest Arkansas
Provider snapshot
What this listing says
Northwest Arkansas homeowners and commercial property managers dealing with water damage or mold who want same-day response from a franchise operation with a deep local bench led by AJ Donahoe.
Best for
- Homeowners in Bentonville, Rogers, Fayetteville, or Springdale who need mold remediation tied to recent water damage.
- Commercial property managers needing a single contractor for water mitigation and follow-up mold work across multiple locations.
- Buyers who want the same company to handle testing, remediation, and reconstruction in one project rather than coordinating multiple vendors.
- Anyone needing same-day emergency response for active water damage that risks mold growth within 72 hours.
About this company
Restoration 1 of Northwest Arkansas is a franchise location based in Bentonville, owned by Ty Manning. Mold remediation is one of three core services alongside water damage restoration and fire damage cleanup. They handle both mold testing and removal in-house, covering attic mold, basement mold, and post-water-damage mold growth.
The website does not describe specific mold remediation equipment or methods beyond stating they check behind walls and under flooring to find hidden growth. Their main differentiator is operational speed: reviewers consistently describe same-day assessments and rapid project starts across water, fire, and mold jobs. The team handles insurance coordination directly.
Ty Manning has operated this franchise for over four years, serving Bentonville, Fayetteville, Rogers, Springdale, and surrounding cities across Northwest Arkansas. He also runs a community podcast called The Good Influencers. The company handles both residential and commercial work, with reviews referencing schools, churches, and retail properties.
A 4.9-star rating across 137 Google reviews with zero negative reviews in the last 18 months is unusually strong. The volume comes from a mix of repeat commercial clients and one-time residential emergencies, suggesting consistent performance across job types.
Services
Service area
Headquartered in Bentonville, Arkansas. Serves Northwest Arkansas including Fayetteville, Rogers, Springdale, Bella Vista, Centerton, Farmington, Lowell, Pea Ridge, and Cave Springs. All named cities are within roughly 30 miles of the Bentonville headquarters.
Review consensus
AJ Donahoe is mentioned by name in more reviews than any other employee, praised for fast response, clear explanations of moisture readings and pricing, and strong communication throughout projects. Jack Hernandez draws consistent praise for water mitigation and remediation work, with reviewers noting his methodical documentation and responsiveness. Nate earns mentions for mold removal and water damage work, described as polite, respectful, and an excellent communicator. Wayne is praised for going above and beyond on repair work. Jennette in the office is noted for strong communication compared to competitors. Reviewers repeatedly highlight same-day or within-hours arrival, detailed documentation, and fair pricing.
0 found across 137 total reviews at 4.9★. No negative reviews found in the 18-month recency window. There is no complaint data to assess.
This is a franchise with a small, stable crew where individual technicians build direct client relationships. AJ, Jack, Nate, Wayne, and Sean each own their jobs from assessment through completion. Repeat commercial clients (retail store maintenance supervisors, property managers) suggest the team maintains quality across multiple engagements. The owner Ty Manning is mentioned by name in positive reviews, indicating hands-on involvement rather than absentee franchise ownership.
AJ Donahoe (technician/project lead — consistently praised for communication, speed, and moisture assessments). Jack Hernandez (technician — praised for mitigation, remediation, documentation, and responsiveness). Nate (technician — praised for mold removal, water damage, politeness, and communication). Wayne (technician — praised for repair work, going above and beyond, patience with customers). Sean (technician — praised for reconstruction and restoration work). Ty Manning (owner — praised for involvement and responsiveness). Jennette (office staff — praised for communication and coordination). Jared McGaugh (possibly sales or referral role — described as personable and knowledgeable).
Ask for AJ Donahoe if your project involves mold assessment or water-to-mold situations. For remediation and mitigation fieldwork, Jack Hernandez and Nate are the names that show up most. Since there are no negative reviews to learn from, your best protection is getting an independent mold test before agreeing to remediation work, and confirming your specific crew assignment in writing before the job starts.
Keep in mind
- They do both mold testing and mold remediation. The same company that finds a problem profits from fixing it. Get an independent mold test before committing to remediation work.
- This is a franchise of a national brand, not an independent local company. Franchise operations can have staff turnover that changes service quality. Confirm who will run your specific job.
- The website gives almost no detail on mold remediation methods or equipment. Ask specifically what removal process they use before signing a contract.
- Their service area spans at least 10 cities across Northwest Arkansas. Confirm response times for locations farther from the Bentonville headquarters.
- Mold is listed as one of three service lines alongside water and fire damage. This is a restoration company that does mold work, not a mold-focused specialist.