Provider profile

Semper Fi Floor Care & Restoration

Yuma, AZ / 5 rating / 663 reviews / Water damage restoration service

SF

Provider snapshot

What this listing says

Yuma homeowners dealing with water damage, mold, or fire who want a single veteran-owned contractor to handle cleanup, inspection, and restoration under one roof.

In-house mold testingWater damage restorationFire & smoke damageBiohazard cleanup
Base location Yuma, AZ
Provider type Restoration company
Public reviews 5 from 663 reviews

Best for

  • Yuma-area homeowners who need mold inspection, water damage restoration, or fire cleanup from a local operator with deep community roots.
  • Landlords and property managers who want one company for move-out carpet cleaning and occasional mold or water damage work.
  • Buyers or sellers in real estate transactions who need a mold inspection with lab-backed reporting for insurance or closing documentation.
  • Homeowners dealing with emergency water intrusion, sewage backup, or fire damage who need same-day 24/7 response in the Yuma area.

About this company

Semper Fi Floor Care & Restoration is a veteran-owned restoration and cleaning company based in Yuma, Arizona. Owner Ernie Sigala runs the operation with a crew that handles everything from carpet cleaning and tile work to mold inspection, water damage, fire restoration, and biohazard cleanup. The name isn't just branding — the company identifies as "Marine Strong" and has been serving Yuma County for over a decade.

Their service range is unusually broad for a single outfit. Most mold-focused companies in a market this size stick to inspection or remediation. Semper Fi does both, plus water extraction, sewage backup, fire and smoke damage, trauma and crime scene cleanup, carpet cleaning, upholstery, tile and grout, and area rug cleaning. On the mold side, their inspection page describes thermal imaging cameras, moisture meters, and air sampling sent to accredited labs, with inspection costs running $300 to $700 depending on property size. They also offer post-remediation re-inspection.

Ernie and his team have built this business in a smaller market where word-of-mouth matters. Multiple reviewers mention being repeat customers or referrals from local realtors. The company works with insurance providers on claims documentation and offers 24/7 emergency response for water, fire, and mold situations.

A perfect 5.0 rating across 663 Google reviews is rare for any service company, especially one that handles both cleaning and emergency restoration. That volume in a city the size of Yuma suggests the carpet and floor cleaning side drives most of the review count, with restoration work making up a smaller share.

Services

Mold inspectionmold remediationpost-remediation inspectionwater damage restorationbasement water removalflood cleanupsewage backup cleanupfire and smoke damage restorationsmoke odor removalbiohazard cleanuptrauma scene cleanupcrime scene cleanup

Service area

Headquartered in Yuma, Arizona. Serves Yuma County communities including Somerton, San Luis, Wellton, Tacna, Aztec, Hyder, Martinez Lake, and Mohawk. Some of these locations are quite remote, so confirm response times for addresses outside central Yuma.

Review consensus

What reviewers praise

Tyler and Isaac are the most frequently named technicians, praised for punctuality, friendliness, and explaining their cleaning process before starting. Owner Ernie appears in reviews as both a hands-on worker and someone who follows up when issues arise — one reviewer noted Ernie brought the crew back to redo work that did not meet standards. Repeat customers are common, with several reviewers mentioning second or third bookings. Reviewers consistently note on-time arrival, reasonable pricing, and willingness to answer questions about stain treatment and product choices.

What low reviews reveal

3 found across 663 total reviews at 5★. Three complaints span different issues. Gabriela Macias (Local Guide, 44 reviews) gave 1 star not for service but for aggressive driving by a company vehicle — she was never a customer. Deborah Mills (single-review account) described a rude phone interaction and misuse of pronouns; owner Ernie responded personally and asked her to call him directly. Eddie Chairez reported chemical residue that burned his lungs, black marks on freshly painted baseboards, and scratched corners from suction hoses, costing him $120 in paint to repair. He said the company ignored his follow-up messages. The owner's response claimed the work was done over a year ago and that the customer had previously left a 5-star review, suggesting a different company may have done the more recent cleaning.

Pattern worth noting

The three negatives are unrelated one-offs — driving, phone manner, and property damage — with no repeating theme. Owner Ernie responds to all negatives, but the quality varies: the pronoun complaint got a personal, specific reply, while the driving complaint got a templated apology, and the property damage response disputed the customer's account rather than addressing the damage. The 100% response rate is a positive signal, though the willingness to contradict customers on disputed facts is worth noting.

Named staff

Ernie Sigala (owner — positive across multiple reviews, praised for hands-on involvement and follow-through). Tyler (technician — frequently named, praised for explaining processes and delivering strong results). Isaac (technician — frequently named alongside Tyler, praised for punctuality and friendliness). Marcos (technician — named once, positive for arriving on time and completing work quickly). Javi (technician — named once, praised for being friendly and considerate).

Bottom line

Semper Fi's cleaning work draws overwhelmingly positive feedback, and the crew — especially Tyler and Isaac — earns genuine loyalty from Yuma customers. For mold-specific work, ask to see examples of past mold inspection reports and confirm whether a third-party inspector will validate any remediation recommendations. Document your property's condition before any on-site work begins.

Keep in mind

  • Semper Fi does both mold inspection and mold remediation. That means the company telling you whether you have a mold problem is the same one that would get paid to fix it. Their mold inspection page actually states "We're not a mold removal company" — but their remediation page offers exactly that service. Ask upfront whether they'll bring in a third party to verify findings if they recommend remediation after their own inspection.
  • Most of the 663 reviews are for carpet and floor cleaning, not restoration or mold work. Only a handful of reviews mention mold inspection or water damage specifically. The 5.0 rating reflects the cleaning business more than the restoration side.
  • The service area lists nine communities across Yuma County, including remote locations like Hyder and Mohawk. Confirm response times and any travel charges for locations outside central Yuma.
  • One negative review described chemical residue and property damage after carpet cleaning that was not addressed when the customer reached out. The owner's response disputed the timeline, claiming the work was done over a year prior. If you book, document your home's condition before work starts.