Provider profile
Plumber of Tucson
Provider snapshot
What this listing says
Tucson homeowners dealing with mold from plumbing leaks who want one company to fix the source, dry the damage, and handle remediation under one dual-credential contractor.
Best for
- Tucson-area homeowners who discover mold behind walls after a plumbing leak and want a single company to fix the pipe and remediate the mold.
- Homeowners in Marana, Oro Valley, Sahuarita, or Green Valley who need mold cleanup connected to water damage from burst pipes or slab leaks.
- Buyers who want a contractor with dual plumbing and construction credentials, so any drywall or structural repair after mold removal stays under one roof.
- People who need same-day or 24-hour emergency response for active water leaks that could lead to mold growth.
About this company
Plumber of Tucson is a Tucson-based plumbing company that also handles water damage cleanup and mold remediation. Owner Don Paz carries dual credentials in plumbing and construction, which means his crews can fix the pipe that caused the leak, dry the affected area, and remove the mold without subcontracting. Their mold page references the IICRC S520 standard for remediation and describes a process that includes containment, physical removal, HEPA vacuuming, and post-cleanup testing by an independent inspector.
What stands out is the plumbing-first identity. This is not a dedicated mold company. Mold work is one service among many, alongside tankless water heaters, whole-house repipes, trenchless sewer repair, and water softeners. The advantage is that they can trace mold back to its plumbing source and fix both. The trade-off is that mold remediation is not their primary focus.
Don Paz has been running the company since 2005, giving the team over 20 years of experience with Tucson's specific construction styles, including adobe homes, block houses, and properties without attic spaces. He personally trains the crew and is reachable by name if issues arise.
With a 4.9-star rating across 344 Google reviews, the numbers are unusually strong. The volume and consistency suggest a well-run operation, though most of those reviews are for plumbing work rather than mold jobs.
Services
Service area
Headquartered in Tucson, Arizona at 2420 W Ruthrauff Rd. Serves Tucson and surrounding cities including Marana, Oro Valley, Sahuarita, and Green Valley. The mold remediation page also mentions Phoenix-area service, though this appears to be a stretch given the Tucson-based operation.
Review consensus
Chris and Justin are the most frequently named technicians across dozens of reviews, praised for clean workmanship, courtesy, and detailed explanations of the work being done. Geno (also spelled Gino) draws praise for tankless water heater installations and efficient same-day service. Josh is noted for repipes and water heater installs. Reviewers consistently mention shoe covers, drop cloths, and crew members who leave the work area cleaner than they found it. Several reviews highlight fair pricing and no-pressure estimates, with multiple customers noting Plumber of Tucson came in significantly lower than competitors.
4 found across 344 total reviews at 4.9★. Vet JJ (October 2025) reported that after a good initial experience, the company could not fit them into the schedule and prices jumped significantly on subsequent work. Ryan Choate (May 2025) described shoddy exterior pipe work during a water heater and filtration install, including an unused drilled hole and an extension cord left lying in the dirt. He felt the full scope of the installation should have been communicated during the bid. Ruben Rivera (February 2025, Local Guide) was a no-show: no one arrived during his three-hour appointment window, and a callback promise was never fulfilled. The owner responded with a personalized apology, acknowledged the failure, and offered a free service. Jennifer Donahue (May 2026) felt overcharged for a simple hose bib replacement at $179 and described pressure to bundle a water treatment system and tankless heater totaling over $8,400.
Two of the four recent complaints touch on pricing pressure or perceived upselling, suggesting the sales process may not match the no-pressure experience most reviewers describe. The owner response rate on recent negatives is only 25% (1 of 4), and that single response was personalized and substantive. The other three complaints received no public reply.
Chris (plumber/technician — consistently positive across many reviews). Justin (plumber/technician — consistently positive across many reviews). Geno/Gino (plumber/technician — positive, noted for tankless installs and efficiency). Josh (plumber/technician — positive, noted for repipes and water heaters). Joe (plumber/sales — positive, praised for estimates and installs). Rudy (plumber/technician — positive). Donnie (plumber/technician — positive). Daniel (plumber/technician — positive). Dylan/Dillon (plumber/technician — positive). Jerry (plumber/technician — positive). Eric (plumber/technician — positive). CJ (plumber/technician — positive). Gavin (plumber/technician — positive). Tommy (plumber/technician — positive). Daylen (plumber/technician — positive). Jesus (plumber/technician — positive). Don Paz (owner — referenced on website and in owner response to negative review).
For mold work specifically, ask upfront what experience the assigned crew has with remediation versus plumbing, and get clarity on whether your job will follow the IICRC process they describe on their website. Request a separate, independent post-cleanup test. The company's overall track record is strong, with Chris and Justin standing out as the most praised team members, but confirm pricing in writing before authorizing any bundled work.
Keep in mind
- They do both mold testing and mold remediation. A company that tests for mold and then performs the cleanup has a financial incentive to find problems. Ask whether they will accept a third-party test result, or request that post-remediation clearance testing be done by an independent inspector (their own mold page recommends this).
- Mold work is a small part of their business. Most of their 344 reviews are for plumbing jobs like water heaters and repipes. You will not find many reviews specifically about mold remediation quality.
- Two recent negative reviews mention pricing concerns: one customer felt prices increased significantly after initial visits, and another described aggressive bundling tactics on water treatment and water heater quotes. Get itemized written quotes before authorizing work.
- One reviewer reported a total no-show for a scheduled appointment with no communication. The owner apologized and offered a free service, but if you are on a tight timeline, confirm your appointment the morning of.