Provider profile
ATI Restoration
Provider snapshot
What this listing says
Tucson and Pima County property owners — residential or commercial — who need a national-scale restoration company with 70+ offices, 24/7 emergency response, and the ability to handle water damage, mold, fire, and full reconstruction under one contract.
Best for
- Tucson and Pima County property owners dealing with water damage, fire damage, or mold who want one company to handle mitigation through reconstruction
- Commercial property managers, healthcare systems, schools, and government agencies that need environmental remediation from a company with federal and institutional experience
- Homeowners with large insurance claims who want a national company with dedicated insurance carrier relationships and claims experience
- Properties with combined hazards — mold plus asbestos or lead — where a single environmental remediation contractor simplifies the job
- Catastrophe situations (monsoon flooding, wildfire aftermath) where you need a company that can scale up quickly with national resources
About this company
ATI Restoration is a national disaster recovery company with 70+ offices across the United States, headquartered in Anaheim, California. The Tucson office at 2811 N Flowing Wells Rd serves Pima County and surrounding areas of Arizona. Grant Barclay runs the Tucson operation as Regional Manager. The company handles water damage, fire and smoke damage, mold remediation, environmental services (lead and asbestos abatement, biohazard cleaning), catastrophe response, and full reconstruction — all under one roof.
On the mold side, ATI Tucson partners with industrial hygienists for residential mold assessments, then handles remediation and any structural repairs needed afterward. Their website describes containment, HEPA filtration, and humidity control as part of the remediation process. They also do lead and asbestos abatement and biohazard cleaning — services most mold-only companies do not offer. The Tucson team claims more than 100 technicians who handle mold and environmental work, plus more than 50 years of combined management experience in environmental remediation for healthcare, education, and government facilities.
Gary Moore founded ATI in 1989 as an asbestos abatement company. His sons Jeff, Scott, and Ryan Moore joined over the following decades. In 2020, ATI partnered with private equity firm TSG and acquired eight restoration companies. By 2023-24, they added 30+ locations through ten more acquisitions to reach national coverage. The Tucson office has served the area for more than 20 years.
3.7 stars across 35 Google reviews is below average for a restoration company. The positive reviews are strongly positive — many naming specific staff — but the two recent 1-star reviews describe serious project management failures on insurance-funded jobs that lasted months beyond schedule.
Services
Service area
ATI Restoration's Tucson office is at 2811 N Flowing Wells Rd, Suite 105, Tucson, AZ 85705. They serve Tucson, Pima County, and surrounding areas of Arizona. The company also has offices in Phoenix, Chandler, and Flagstaff. As a national company with 70+ locations, they can deploy resources from other offices for large-scale disasters.
Review consensus
Anthony (likely Anthony Fricker based on one review) is the most frequently praised crew member, named in 11 positive reviews by Michael Fricker, AZ Remodeling, Tylor Bamoon, nelda dougherty, Nathan Winters, Zahaira Lopez, Wondaful Stew, and others for hands-on restoration work and reliability. Grant Barclay draws praise from Tiffany Dealva (10+ year working relationship), Ken Kmak, and Magen Sainz for responsiveness and consistency as a project manager. John Lange earns trust from Tyler Grandlich, Tiffany Dealva, and Magen Sainz for communication and keeping homeowners comfortable during projects. Martin Garcia receives praise from Rachel Enriquez for being easy to communicate with. Dylan Montoya is called knowledgeable by Christopher Janoski. Douglas Deinert earned a strong review from Matthew Tipton, who specifically contrasted ATI favorably against other restoration and insurance companies. Several commercial reviews (Imelda Robles, Executive Director of South Tucson Housing Authority; J Hearld for government contract work) praise the company's work on institutional projects.
2 found across 35 total reviews at 3.7★. Michael Massee (Local Guide, 62 reviews) reported that after two years, his home restoration was only 25% complete despite ATI receiving more than $165,000. His original completion date was October 2023. The house did not pass inspection. He warned against letting insurance companies steer you toward ATI. The owner responded with a generic apology and phone number. S Palmerini described a six-month restoration where the company disputed insurance payments, adding three months to the timeline. Drywall had to be repaired repeatedly. Workers plastered over wallpaper instead of removing it. Kitchen cabinet drawer sliders were old and full of sawdust. Most seriously, the general contractor allegedly insulted Palmerini's wife twice, making her cry — once calling her and a friend "loose women." The owner response acknowledged the behavior was unacceptable and stated an investigation was launched.
Both 1-star reviews involve insurance-funded restoration projects that stretched far beyond schedule, with the company and the insurance company in disputes over payment. This suggests a structural problem: when ATI and the insurer disagree on scope or cost, the homeowner gets caught in the middle, and the project stalls. The owner responds to 100% of negative reviews, but the responses differ in quality — the Massee response reads like a template (generic apology plus phone number), while the Palmerini response engages more specifically with the conduct allegations. The positive review cluster from late April 2026 (roughly 15 reviews in a two-day span, many naming Anthony or other specific crew members) is worth noting — it could reflect a genuine push by happy customers or an internal review campaign, though the reviews do contain specific project details.
Anthony/Anthony Fricker (technician/crew member — overwhelmingly positive, named in 11 reviews for hands-on restoration work). Grant Barclay (Regional Manager — positive from Tiffany Dealva, Ken Kmak, Magen Sainz for long-term reliability). John Lange (project manager — positive from Tiffany Dealva, Tyler Grandlich, Magen Sainz for communication). Martin Garcia (technician — positive from Rachel Enriquez, Scott Matlick). Dylan Montoya (technician — positive from Christopher Janoski, Wondaful Stew, Jessica Sandoval). Douglas Deinert (manager — positive from Matthew Tipton, DaniMay RED). Joel (government projects — positive from J Hearld). Clemente (crew lead — positive from Rachel Ramirez for fire restoration). Gary and Daniel (technicians — positive from Sarah Jayne for kitchen flood and mold remediation). Bill (project manager — positive from Jason Leader, Kari Leader). Rob (financial manager — positive from Jason Leader, Kari Leader). Erik Meyers (project manager — positive from Phyllis Rieman for storm damage). General contractor (unnamed — negative from S Palmerini for verbal abuse toward homeowner's wife).
ATI Tucson delivers strong results when the project goes smoothly — Anthony, Grant Barclay, and the field crews earn genuine praise. The risk is on large insurance-funded jobs where payment disputes between ATI and your insurer can derail timelines by months. Before signing, ask how ATI handles disagreements with your insurance company and what happens to your project timeline if the insurer disputes a charge. Get your completion date in writing. For mold work specifically, get an independent test before ATI scopes the remediation.
Keep in mind
- ATI does both mold testing and mold remediation. The company that identifies your mold problem is the same one that profits from fixing it. Consider getting an independent mold test first, or ask whether their assessment results can be used with a different remediation company.
- Both recent 1-star reviews describe insurance-funded projects that went badly off the rails. Michael Massee (Local Guide, 62 reviews) reported a project at 25% completion after two years despite the company receiving over $165,000. S Palmerini described a six-month restoration with repeated drywall mistakes and a general contractor who was verbally abusive to his wife. These are serious allegations about project management on large jobs.
- 3.7 stars across 35 reviews is a low rating. The volume is also thin for a company that has operated in Tucson for 20+ years, which may mean many customers are routed through insurance carriers rather than finding the company through Google.
- ATI is a national company backed by private equity. The Tucson office operates under national branding and processes, which means the local team may have less autonomy on pricing, scheduling, and dispute resolution than a locally owned operation.
- The website claims a very broad service menu — from mold to demolition to catastrophe response. Confirm that the specific crew assigned to your mold job has mold remediation experience, not just general restoration training.