Provider profile
Legacy Restoration
Provider snapshot
What this listing says
Gila Valley homeowners dealing with water damage or mold who want an owner-operated restoration company with 24/7 emergency response and IICRC-trained technicians.
Best for
- Homeowners in Thatcher, Safford, Pima, or Globe who need emergency water damage restoration with same-day response.
- Households that discovered mold after a plumbing leak or HVAC issue and want a restoration company that handles tearout through rebuild.
- Property owners recovering from fire or smoke damage who want a single company to manage the full restoration process, including insurance coordination.
- Commercial property managers in the Gila Valley who need a local restoration contractor with 24/7 availability.
- Homeowners who want to rent drying or remediation equipment and handle part of the work themselves.
About this company
Legacy Restoration is a restoration company in Thatcher, Arizona, owned and operated by brothers Ethan and Andrew Nolan. They handle water damage, mold remediation, fire and smoke restoration, storm damage, and asbestos abatement for both homes and businesses across the Gila Valley.
Their mold FAQ page describes using negative air machines and HEPA filtration during remediation, along with EPA-registered antimicrobial treatments. They emphasize containment to prevent cross-contamination. For water damage, they focus on structural drying and say they try to minimize demolition when they can respond early to clean water leaks. They also offer equipment rental, which is unusual for a restoration company this size.
The Nolans started Legacy Restoration in 2020 and hold Arizona ROC license #207113. Both are IICRC-trained. The company is rooted in the Gila Valley community, and multiple reviewers describe them as neighbors they trust rather than just contractors.
A perfect 5.0-star rating across 37 Google reviews is rare for any service business. Several of those reviews come from Local Guides with established review histories, which adds weight. The volume is still modest, but every single reviewer gave five stars.
Services
Service area
Legacy Restoration is headquartered in Thatcher, Arizona, and serves the Gila Valley and surrounding communities. Their website lists over 20 towns including Safford, Pima, Globe, Miami, Morenci, Clifton, Willcox, Payson, Duncan, Fort Thomas, San Carlos, Solomon, and Bowie. That covers parts of Graham, Greenlee, and Gila counties, extending into southern Navajo County with Payson.
Review consensus
Andrew Nolan is the most frequently named staff member, appearing in at least 10 reviews. Reviewers praise his responsiveness, honesty about options, and willingness to work around homeowner schedules. Ethan Nolan appears in several reviews and is described as knowledgeable and quick to explain problems. Reviewers consistently highlight fast emergency response, with one noting a 20-minute arrival at 1am for a house flood. Multiple reviewers mention the company helped with insurance questions and coordinated with subcontractors. Honesty comes up repeatedly, with reviewers saying Legacy recommended the least expensive option rather than upselling.
0 found across 37 total reviews at 5.0★. No negative reviews exist in the recent window. Across all 37 reviews, every rating is 5 stars.
The absence of any negative reviews across 37 ratings is unusual. Several positive reviews come from single-review Google accounts, which is common for small-town businesses where customers create accounts specifically to leave feedback. However, established Local Guides like Karen Ulibarri (31 reviews), Monica Ramirez (29 reviews), and Brett Jones (25 reviews) also gave 5 stars, which adds credibility to the overall pattern.
Andrew Nolan (owner — praised in 10+ reviews for responsiveness, honesty, and hands-on work). Ethan Nolan (owner — praised for knowledge and fast explanations). Ulysses (crew member — praised for politeness by Karen Ulibarri). Kaleb (crew member — praised for politeness by Karen Ulibarri).
With a perfect rating and no complaints to learn from, the review record is unusually clean. Ask for references from jobs similar to yours, and request a third-party mold inspection if they are doing both testing and remediation. Andrew and Ethan appear to be directly involved in most projects, which is a strength while the company stays small.
Keep in mind
- Legacy Restoration does both mold testing and mold remediation. That creates a conflict of interest: the company assessing the problem also profits from fixing it. Their FAQ mentions connecting clients with independent third-party inspectors, so ask whether they will use one for your project.
- They list over 20 service area towns spread across Graham, Greenlee, and Gila counties, plus Payson. Confirm response times for locations far from their Thatcher headquarters.
- The company has been operating since 2020, so it is relatively young. The review record is strong, but there is limited long-term track record compared to firms with decades of history.
- With only 37 reviews and a 5.0 rating, there is no negative feedback to learn from. That means you cannot gauge how the company handles dissatisfied customers.