Provider profile
Independent Restoration Services
Provider snapshot
What this listing says
Phoenix and Maricopa County homeowners dealing with water damage or mold after pipe bursts or monsoon flooding who want the owner, Mike, to personally handle their project.
Best for
- Phoenix metro homeowners who need same-day response to water damage from pipe bursts or monsoon storms.
- Property owners who want the company owner directly involved in their project rather than handed off to a crew.
- Commercial property managers needing a single contractor for both water damage restoration and mold remediation.
- Homeowners filing insurance claims who want the restoration company to handle adjuster communication and documentation.
About this company
Independent Restoration Services is a Phoenix-based restoration company that handles water damage, fire damage, mold remediation, and biohazard cleanup across Maricopa County. Owner Mike Swayda runs the operation hands-on — multiple reviewers describe him arriving for evaluations in the evening after a full day of jobs, and taking emergency calls late at night and on weekends.
The mold remediation page lists containment barriers, HEPA filtration, air scrubbing, antimicrobial application, and post-remediation verification. They also do their own mold inspection, air and surface testing, and moisture detection — meaning they both diagnose and fix mold problems. The company is an IICRC-certified firm and handles insurance claims directly, working with adjusters on documentation and estimates.
The website lists a BBB profile under a Scottsdale address but does not publish a street address for the business itself. The company claims service across 35-plus cities and neighborhoods in Maricopa County, from Buckeye to Apache Junction — a span of roughly 60 miles.
The 5.0-star rating across 31 Google reviews is unusual. Worth noting: about a third of those reviews were posted on November 11-13, 2025, mostly from accounts with zero or one other review and no review text. The detailed reviews from established accounts — particularly Local Guides — are consistently positive, describing real projects with specific details.
Services
Service area
Based in Phoenix, AZ. The website lists 35-plus cities and neighborhoods across Maricopa County, including Scottsdale, Mesa, Tempe, Chandler, Gilbert, Glendale, Peoria, Surprise, Buckeye, Queen Creek, Apache Junction, Cave Creek, and Maricopa. That east-to-west span covers roughly 60 miles, so response times at the edges may differ from central Phoenix.
Review consensus
Mike gets named in the majority of detailed reviews. Reviewers describe him arriving for evening evaluations after a full workday (Danielle Gonzales), responding to late-night pipe bursts (Jake Durfee), and calmly guiding homeowners through insurance processes (Andrew Xie, Peter Alonge). Several reviewers highlight itemized quotes and transparent pricing (Jan Pfahl, Lokesh Jha). Cammy Dreher noted same-day response for commercial water damage after monsoon storms. Erik Wantland, a Local Guide with 210 reviews, singled them out as one of the few restoration companies he trusts for both large commercial and residential work. Kiley Berinobis credited the team with discovering a hidden mold problem during a water damage job.
0 found across 31 total reviews at 5.0★. No negative reviews found. With 31 total reviews at a 5.0-star rating, there are zero 1-star, 2-star, or 3-star reviews in the last 18 months.
The review timeline raises questions. Roughly 12 reviews landed on November 11-13, 2025, most from accounts with zero or one other review and no written text. This cluster makes up about a third of the total count. The remaining reviews, spread across late 2025 and 2026, come from more established accounts and contain specific project details — those read as genuine. The perfect 5.0 rating with no negatives at all is statistically uncommon for a restoration company, even a good one.
Mike / Mike Swayda / Michael (owner — praised repeatedly for personal responsiveness, evening and weekend availability, clear communication, and guiding homeowners through insurance). Zeke (team leader — praised by Stephanie Williams for coordinating a commercial air duct cleaning project). Mike Bryan (named by Andrew Xie for guiding through a water loss and insurance process).
Ask for Mike by name — every detailed review credits him personally. The company is small enough that you will likely work with the owner directly, which reviewers consistently cite as the reason for their satisfaction. Get an independent mold test if they recommend remediation, since they do both testing and removal. The review profile is overwhelmingly positive from established accounts, but the November 2025 cluster of no-text reviews from new accounts is worth being aware of.
Keep in mind
- They do both mold testing and mold remediation. A company that finds the mold and gets paid to remove it has a financial incentive to find more. Consider getting an independent mold test before or after their remediation work.
- The business does not publish a physical address on its website or Google listing. The BBB profile lists a Scottsdale address.
- The claimed service area covers 35-plus cities across all of Maricopa County. For locations far from central Phoenix, ask about response times before booking.
- About a third of Google reviews were posted within a two-day window in November 2025, many from accounts with no other reviews and no text. The detailed reviews from established reviewers are genuinely positive, but the overall count is inflated by that cluster.