Provider profile
ASAP Restoration & Construction of Tempe Arizona
Provider snapshot
What this listing says
Tempe-based restoration company that handles mold testing, remediation, and reconstruction under one roof, with 24/7 emergency response across the Phoenix metro.
Best for
- Homeowners dealing with water damage that has led to mold, who want one company to handle drying, removal, and rebuild
- Property owners who need 24/7 emergency mold or water damage response in the Phoenix metro area
- Commercial property managers who need insurance documentation handled alongside the restoration work
- First-time homeowners who want a single point of contact for the full claims-to-reconstruction process
About this company
ASAP Restoration is a locally owned restoration company based in Tempe, Arizona, with a second office in Mesa. Owner Joshua Rudin founded the company in 2008 out of his home garage after studying at Cornell and Syracuse. Mold is one piece of a broader operation that also covers water damage, fire and smoke damage, sewage cleanup, asbestos testing, biohazard work, and full reconstruction.
They handle mold testing and remediation in-house, which means one company manages the entire process from inspection through rebuild. Their website lists IICRC-certified technicians and references moisture meters, infrared cameras, air samplers, and dehumidifiers. They run 24/7 emergency dispatch and work directly with insurance companies on documentation and claims.
Rudin still takes calls and shows up on job sites, according to multiple reviewers. The company operates under AZ ROC #256351 and serves residential and commercial properties across Maricopa County and beyond, listing over 60 cities in their service area.
Services
Service area
Phoenix metro and Maricopa County, including Tempe, Mesa, Scottsdale, Phoenix, Chandler, Gilbert, Glendale, Peoria, Surprise, Avondale, Goodyear, Queen Creek, Fountain Hills, Paradise Valley, Cave Creek, and 50+ additional communities across central Arizona
Review consensus
Fast response time is the dominant theme. Multiple reviewers report on-site arrival within an hour. Communication gets repeated praise, with reviewers specifically noting that Josh, Bethany, Brandon, and Paige keep them informed at every stage. Several reviewers credit Josh with giving honest second opinions that saved them money, including one case where he told a homeowner they did not need $30K in repairs another company had recommended.
5 found across 235 total reviews at 4.9★. Billing disputes surface in two of five complaints. One reviewer describes being misled about costs before work started, then handed a different invoice. Another alleges the company sent threatening texts about canceling an insurance claim and paying out of pocket. That same review flags a contract clause charging $2,500 for posting a negative review without prior contact. Three reviews reference the same sewage incident and cite unprofessional owner behavior.
The three sewage-related one-star reviews (Leonel Ayan, Brayan Vihaan, Mary Mokwena) use strikingly similar language and were posted within 17 days of each other. All three reviewers have 1-2 total reviews. This pattern suggests they may be connected to a single incident rather than representing three independent experiences.
Josh/Joshua (owner, frequently praised for honest assessments and direct involvement), Bethany (coordination and customer service), Brandon (reconstruction), Paige (insurance paperwork and communication), Maria (demolition and damage assessment), Jacob (water extraction), Kai (mold remediation), Corey (reconstruction), Tim (bathroom rebuild), Joe (inspection work)
The overwhelming majority of reviewers praise fast response and strong communication. The negative reviews are few but serious in nature, particularly the allegation about a punitive review clause. The 0% owner response rate on negatives is unusual for a company at this rating level.
Keep in mind
- ASAP does both mold testing and mold remediation. The same company that tells you whether you have a mold problem also profits from fixing it. Consider getting an independent test from a separate company before signing a remediation contract.
- Five one-star reviews exist. One reviewer (Bryan Kennedy) alleges a contract clause invoicing $2,500 for posting a negative review without contacting them first, which raises questions about their review policy.
- The owner has not responded to any of the five recent negative Google reviews. Zero percent response rate on complaints.
- Three of the five one-star reviews reference the same sewage flood incident on Mother's Day and describe unprofessional behavior from the owner. The similar language across these three reviews may indicate a connected group of reviewers.
- Mold work is a small part of their overall business. They are primarily a water and fire damage restoration company. If you have a standalone mold problem unrelated to water or fire damage, a mold-only specialist may bring more focused attention.