Provider profile
1-800 Water Damage of Tempe/West Chandler
Provider snapshot
What this listing says
Tempe, West Chandler, and Mesa homeowners dealing with water damage that has led to mold, especially those who want a single company to handle extraction through remediation under the BELFOR franchise network.
Best for
- Tempe, West Chandler, or Mesa homeowners who discover mold after a water event like a pipe burst or appliance leak and want one company to handle the full chain from water extraction to mold remediation.
- Property managers and short-term rental owners who need fast after-hours response and direct insurance billing for water or mold damage.
- Homebuyers or HOA members in the East Valley who need mold and asbestos testing before a transaction or as part of a compliance requirement.
About this company
1-800 Water Damage of Tempe/West Chandler is a BELFOR franchise location based in Tempe, Arizona, operating as a women-owned and minority-owned restoration company. Mold remediation is one piece of a broader service set that starts with water damage and extends through fire, smoke, sewage, and asbestos abatement. They do both mold testing and mold remediation under the same roof.
Their website documents a Florence, AZ mold mitigation project in detail: burst PEX pipe behind a wall, thermal imaging to trace moisture, controlled demolition, antimicrobial treatment of framing, and structural drying with containment. They also offer indoor air quality testing with samples sent to third-party labs. The IICRC badge is displayed on their homepage, and they list HEPA air movers and dehumidifiers among their equipment. They hold EPA Lead Safe certification.
Services
Service area
Headquartered in Tempe, Arizona. Primarily serves Tempe, West Chandler, and Mesa. Also lists Ahwatukee, Chandler, Chandler Heights, Eastmark, Gilbert, Guadalupe, Phoenix, Queen Creek, San Tan, Sun Lakes, and Florence as service areas. The Florence mold project suggests they will travel beyond the immediate East Valley.
Review consensus
Dan is mentioned by name in roughly half of all written reviews. Reviewers consistently highlight his fast response times, willingness to explain the process, reasonable pricing, and after-hours availability. Jordan Benham is praised for detailed inspections, follow-up calls, and honesty about scope of work. Ed is noted for skilled field execution. Multiple property managers and short-term rental owners describe smooth insurance coordination. Several reviewers mention mold-specific work: inspections before home purchases, mold found after water damage, and indoor air quality concerns.
0 found across 59 total reviews at 5.0★. No negative reviews found in the last 18 months. (0 found across 59 total reviews at 5.0 stars.)
A perfect 5.0 rating across 59 reviews is unusual. One reviewer (Randy Ruggiero, September 2025) explicitly acknowledged another negative review about communication issues but said his own experience was the opposite. The volume of reviews naming Dan personally suggests a hands-on owner who manages customer relationships directly, which can sustain high ratings at this scale but may change as the operation grows.
Dan (owner/operator — positive, named in ~25 reviews for responsiveness, knowledge, fair pricing, and after-hours availability). Jordan Benham (owner — positive, named in ~6 reviews for inspections, detailed explanations, and follow-up). Ed (field technician — positive, named in 2 reviews for skilled and efficient work).
With 59 reviews and a perfect rating, this location has an unusually strong track record. Ask for Dan or Jordan by name when you call. Because they handle both testing and remediation, get a second opinion on any mold test results before signing a remediation contract.
Keep in mind
- They do both mold testing and mold remediation. That means the same company diagnosing your mold problem also profits from fixing it. Consider getting an independent test to confirm their findings before committing to remediation work.
- This is a franchise location, not an independent local company. The Tempe office is locally operated by Daniel Barash under the BELFOR Franchise Group umbrella, but corporate policies and branding come from the national chain.
- Their service area lists 13 cities from Phoenix to Queen Creek. Confirm response times for locations outside Tempe, West Chandler, and Mesa before booking.