Provider profile
MoldGone
Provider snapshot
What this listing says
Phoenix and Scottsdale homeowners who want dry-fog mold treatment that avoids demolition, from an owner-operated company with a nurse and mycologist on staff.
Best for
- Phoenix, Scottsdale, and East Valley homeowners who want mold removed without tearing out drywall or cabinetry.
- Families dealing with health symptoms who want a company where one owner has a nursing background and the other studies mycology.
About this company
MoldGone is an owner-operated mold company in the Phoenix metro area, run by Jarrett and Renata. Jarrett brings a background in real estate and insurance, holds a BS in Business Information Systems, and has studied mycology as a hobbyist for 14 years. Renata has worked as a registered nurse since 2013. The company holds Arizona ROC# 338379 and displays a woman-owned business logo on its site.
The distinguishing method here is dry-fog treatment. MoldGone atomizes an EPA-registered disinfectant into sub-10-micron droplets that drift through an entire structure without requiring wall or ceiling demolition. The website claims the treatment prevents mold from returning for up to 90 days. They send air and surface samples to a third-party lab and advertise same-day results. They also offer odor removal and a "harmful pathogen protection" service that targets viruses and other biological contaminants beyond mold.
At 4.9 stars across 235 Google reviews, MoldGone's rating is unusually high for a mold company handling this volume. Repeat customers and home inspectors appear in the review pool, and several reviewers mention using the company across multiple properties.
Services
Service area
MoldGone operates out of the Phoenix, Arizona metro area and serves Maricopa County, including Phoenix, Scottsdale, Mesa, Gilbert, Chandler, Tempe, Cave Creek, Surprise, and Buckeye. The company states it will serve locations outside Maricopa County for an additional fee.
Review consensus
Renata handles scheduling and phone communication, and reviewers repeatedly note she responds within minutes at any time of day. Izabella runs inspections and draws praise for being thorough and explaining findings on-site. Jarrett performs remediation and follow-up retesting, and multiple reviewers describe him as patient in answering questions. Fletcher and Jayden appear in newer reviews as remediation technicians with positive mentions. Several reviewers say MoldGone scheduled testing within 24 hours of their first call and completed remediation within days. A home inspector (Bob Nau) states he refers MoldGone in his inspection reports. Repeat customers include David Costa (twice in 10 years) and Andrew Wittmaier (two separate leaks).
3 found across 235 total reviews at 4.9★. Two 1-star reviews focus on the same structural concern: MoldGone tests, diagnoses, and sells remediation, creating a financial incentive to find problems. One reviewer (Andi, a landlord with 3 prior reviews) says the company asserted a mold issue without identifying a moisture source and immediately proposed a ~$3,500 fogging treatment. Another reviewer (single-review account) claims that clusters of 5-star reviews appear after each 1-star posting. A 2-star review from Brenda describes paying $3,500 for treatment, then discovering visible mold in kitchen cabinetry above the microwave that the treatment missed. She says the co-owner (whom she calls "Garrett") was dismissive during a follow-up visit, interrupting her and emphasizing that the revisit was a courtesy. None of the three negative reviews received an owner response.
The zero-percent owner response rate on recent negative reviews stands out for a company at this rating level. Companies with 4.9-star averages and 200+ reviews typically respond to negatives to show engagement. The silence here means prospective customers cannot see MoldGone's side of these complaints on Google.
Jarrett (owner, remediation technician — overwhelmingly positive across dozens of reviews; one negative from Brenda calls him dismissive during a follow-up). Renata (owner, scheduling and communication — consistently positive; praised for rapid response times). Izabella (inspector — consistently positive; praised for thoroughness and on-site explanations). Jayden (remediation technician — positive; mentioned by Dana Thornton, Stephanie West, Stephanie Montgomery, Jessica Diaz). Fletcher (remediation technician — positive; mentioned by Emily J and Kenneth Sonnenberg). Jessica (staff — positive; mentioned by Kenneth Sonnenberg).
Ask Renata upfront whether they will identify the moisture source before recommending treatment, and get the testing results from the third-party lab before agreeing to remediation. Request a written scope that specifies which areas the dry-fog will and will not reach. If you want independent confirmation, get a separate test from a company that does not sell remediation.
Keep in mind
- MoldGone handles both testing and remediation, which is a conflict of interest. The company that finds the mold also sells the fix. Two of the three recent negative reviews specifically cite this concern.
- Pricing runs roughly $400–$500 for testing and around $3,500 for dry-fog treatment, based on review mentions. The website does not publish pricing.
- Dry-fog treatment does not involve demolition, which means hidden mold behind walls or inside cabinetry could go unaddressed. One reviewer reported finding visible mold in cabinetry that the treatment missed.
- The company claims to serve all of Maricopa County and areas beyond it for an extra fee. Ask whether your location falls within their standard service zone before booking.