Provider profile
Vizcom Contracting | Roofing & Restoration
Provider snapshot
What this listing says
Phoenix Valley homeowners dealing with storm or water damage who want one contractor to handle roofing, water extraction, mold removal, and asbestos abatement under a single insurance claim.
Best for
- Phoenix Valley homeowners whose roof leak or storm damage triggered water intrusion, mold, or asbestos discovery and who want one contractor for the entire chain.
- Property owners navigating insurance claims for storm or water damage who need a contractor that formats estimates for adjusters and communicates with carriers directly.
- Owners of pre-1980 homes in the Phoenix metro who need asbestos testing and removal bundled with renovation or remediation work.
- Commercial property owners in Maricopa County dealing with water damage, mold, or asbestos in occupied buildings.
- Homeowners who need 24/7 emergency water extraction with same-day response across the Phoenix Valley.
About this company
Vizcom Contracting is a family-owned restoration and roofing company based on West Thomas Road in Phoenix. Owner Omar Vizcarra runs the operation, and the company positions itself as a single-source contractor for property damage: roofing, water damage, fire damage, mold, asbestos, lead, and demolition. They hold EPA and IICRC firm certifications and carry two Arizona ROC licenses (KB-2 #315042 and CR-42 #331576).
The standout here is scope. Most mold remediation companies subcontract the roofing or asbestos work. Vizcom handles roofing tear-offs, asbestos abatement, mold removal, and reconstruction in-house. Multiple reviewers describe scenarios where a roof leak led to water damage, which revealed mold and asbestos, and Vizcom handled every phase without bringing in outside contractors. That single-contractor model simplifies insurance claims.
The company has operated for over 8 years, with Omar bringing 20-plus years of field experience. The team claims 60-plus years of combined construction experience. Vizcom works directly with insurance carriers and formats estimates for adjuster review.
A perfect 5.0 rating across 132 Google reviews is unusual. No company of this size avoids all dissatisfied customers, and this rating warrants some skepticism. That said, the review volume and detail across roofing, water damage, asbestos, and mold projects suggest genuine customer satisfaction with the core work.
Services
Service area
Vizcom Contracting is headquartered in Phoenix, Arizona. They serve Maricopa County and the broader Phoenix Valley, with dedicated service pages for Scottsdale, Tempe, Mesa, Chandler, Buckeye, Queen Creek, Glendale, Peoria, Surprise, Goodyear, and Avondale. Reviews confirm work in Tempe, Litchfield Park, Sun City, and Peoria. The claimed coverage area is broad but consistent with a company doing insurance restoration work across a metro area.
Review consensus
Omar Vizcarra draws the most frequent praise, named in dozens of reviews for personal involvement, clear communication, and willingness to work within budgets. Reviewers consistently highlight insurance claim navigation as a strength, with multiple customers describing situations where adjusters initially denied claims and Vizcom helped secure approval. Gabriel S. receives specific praise for roofing knowledge and ability to build customer confidence. Crew punctuality and jobsite cleanup come up repeatedly. Several reviewers describe multi-phase projects (roof replacement plus water damage plus asbestos removal) completed by the same team without handoffs to subcontractors.
0 found across 132 total reviews at 5.0★. No 1-star reviews found in the last 18 months. With zero recent negatives across 132 total reviews at 5.0 stars, there is no complaint data to analyze.
The review base skews toward roofing and water damage restoration rather than mold-specific work. Many reviews describe a progression: storm damage leads to roof repair, which uncovers water damage, which reveals mold or asbestos. Vizcom captures these multi-phase projects. A notable number of reviewers have low review counts (1-2 reviews total), which is common for restoration companies where customers leave a review after a major insurance event and never review again. Several reviews from September 2025 share similar phrasing patterns and posting dates, which could indicate a review solicitation campaign after monsoon season work.
Omar Vizcarra (owner — praised across 20+ reviews for communication, insurance help, and hands-on project involvement). Gabriel S. (roofing — praised by Ricardo S. and Anderson Jackson for knowledge and enthusiasm). Marcelo (crew — mentioned by laura velazquez for asbestos and renovation work).
If you have a multi-system property damage situation in the Phoenix Valley, especially one involving insurance, Vizcom can handle the entire scope from emergency response through reconstruction. Ask for Omar directly. Because they do both testing and remediation for mold, get an independent assessment before authorizing that specific work.
Keep in mind
- Vizcom does both mold testing and mold remediation. That creates a conflict of interest: the same company that identifies the problem profits from fixing it. Ask for an independent mold assessment or get a second opinion on testing results before authorizing remediation work.
- Mold remediation is one of many services Vizcom offers. This is primarily a roofing and general restoration company. If you have a mold-only problem without roofing or water damage involvement, a mold-focused specialist may have deeper experience.
- The service area claim covers all of Maricopa County and the entire Phoenix Valley. Confirm response time and availability for locations on the outer edges like Buckeye or Queen Creek before booking.
- A perfect 5.0 rating across 132 reviews is statistically rare for a company handling insurance restoration work. The absence of any negative reviews makes it harder to assess how the company handles complaints.