Provider profile
Summit Restoration and Construction
Provider snapshot
What this listing says
Phoenix-area homeowners dealing with mold after a water loss who want one contractor to handle remediation, reconstruction, and insurance coordination under a single scope.
Best for
- Phoenix metro homeowners who need mold remediation and full reconstruction handled by one company.
- Property managers overseeing condo or commercial buildings who want a single vendor for water, mold, fire, and storm damage on contract.
- Homeowners filing insurance claims who want the restoration company to coordinate directly with the adjuster and handle estimate negotiations.
- Owners dealing with a water loss who need 24/7 emergency response and want the same crew to handle dry-out through final rebuild.
About this company
Summit Restoration and Construction is a Phoenix-based restoration contractor that handles the full arc of property damage: emergency mitigation, mold remediation, and reconstruction. They hold an Arizona general contractor license (ROC#284345) and serve both residential and commercial properties, including property management contracts for condo and industrial complexes across the state.
What stands out is the single-source model. They do mold testing, set up containment and negative air, remediate with antimicrobial products, then bring in a third-party company for post-remediation testing. After clearance, their own construction crews handle drywall, flooring, painting, and structural repair. They also work directly with insurance carriers through the claims process, meeting adjusters on-site and coordinating estimates. Reviews consistently mention this end-to-end handling as a major convenience.
They are headquartered at 4831 S 35th Place in Phoenix and maintain a Better Business Bureau membership. The team appears sizable, with reviewers naming well over a dozen individual technicians, project managers, and office staff. They also handle fire damage, storm damage, and asbestos identification and removal.
With a 4.6-star rating across 107 Google reviews, Summit sits in solid territory. The vast majority of reviews are 5-star, and the two recent negatives contain no written text, making it difficult to identify specific weaknesses from the review record alone.
Services
Service area
Headquartered in Phoenix, Arizona (85040). Their website names Phoenix, Scottsdale, Tempe, Mesa, Gilbert, Chandler, Glendale, and Peoria as specific service areas. They claim to serve the entire state of Arizona, but their office and most reviewed work centers on the Phoenix metro area.
Review consensus
Reviewers consistently name specific technicians and praise their communication and clean work sites. Eli Nunez appears most often, praised for going above and beyond on drywall, painting, and reconstruction. Seth draws repeat mentions for explaining the process and leaving homes clean. Matt is named in many mitigation and demolition reviews as reliable and tidy. Chad is praised as a responsive project manager with strong communication, especially on property management accounts. Brittanie gets individual shoutouts for craftsmanship on repairs. Danny is noted for knowledge and multi-day condo work. Several reviewers mention how Summit handled the insurance process, working directly with adjusters and keeping homeowners informed throughout. The end-to-end model, from emergency response through reconstruction, is the single most common theme.
1 found across 107 total reviews at 4.6★. The 1-star review was posted without text by a Local Guide with 12 reviews. The owner responded asking the reviewer to call since there was no identifying information. A 3-star review, also without text, came from a Local Guide with 152 reviews. Neither provides actionable detail about what went wrong. (1 found across 107 total reviews at 4.6 stars)
The owner responded to 1 of the 2 recent negatives (50% response rate on recent complaints). The response was personalized rather than templated, asking the reviewer to call and noting the lack of identifying information. With only two textless negatives in 18 months, there is no complaint pattern to analyze. The overwhelming positive signal comes from the sheer number of individually named technicians: reviewers name over a dozen different employees, which suggests a well-staffed operation where customers are building rapport with the specific workers in their home.
Eli Nunez (technician/reconstruction — praised repeatedly for drywall, painting, going above and beyond). Seth / Seth C (lead technician — praised for thorough explanations, clean work, customer education). Matt / Matthew (technician — praised frequently for mitigation, demolition, and professionalism). Chad (project manager — praised for communication and availability, especially on property management accounts). Danny (technician — praised for knowledge and multi-day project quality). Brittanie / Brittney / Brittany (technician — praised for craftsmanship, transparency, and repair work). Alec (technician — praised for skilled bathroom and reconstruction work). Mark (technician — praised for mitigation and timely work). Aaron (technician — praised for quick assessment and care). Adam (project manager — praised for communication and follow-through). Marty (contact/coordinator — praised alongside Brad for property management work). Brad (contact/coordinator — praised for property management coordination). Josh (team lead — praised for fence and yard damage response). Luis (technician — praised alongside Eli for kitchen reconstruction). Gabe (technician — praised for professionalism). Paul (contact — praised for responsiveness). Steven Spears (project manager — praised for fire damage restoration). Tim Broth (management — praised for handling business). Alex (technician — praised for timely service). Dalton (technician — praised for clean work). Eric (painter — praised for paint work). Ryan (coordinator — praised for oversight). Mihai (flooring — praised for flooring work).
Summit has a deep bench of named, individually praised technicians, which is unusual for a restoration company. If you hire them, ask who will be assigned to your project. The conflict of interest on testing is real, but they do use a third-party firm for post-remediation clearance. Get your own independent pre-remediation test to keep the process honest.
Keep in mind
- Summit does both mold testing and mold remediation, which is a conflict of interest. They say a third-party company handles post-remediation testing, but the pre-remediation testing is done in-house. Consider hiring an independent testing firm for the initial assessment so the same company is not deciding whether work is needed and then doing that work.
- Their website claims to serve the entire state of Arizona. Their office is in Phoenix. If you are outside the Phoenix metro area, confirm response times and whether they charge travel fees before booking.
- Both recent negative reviews (one 1-star, one 3-star) left no written text, so there is no way to know what went wrong. The owner responded to the 1-star asking the reviewer to call, but the absence of detail means you cannot learn from others' complaints.
- One older 4-star review mentioned appointment cancellations on the water mitigation side due to staffing shortages, with the reviewer distinguishing that the reconstruction division performed well. Ask about current crew availability if your job is time-sensitive.