Provider profile

Evolution Restoration & Renovation - Water Mitigation Phoenix

Phoenix, AZ / 5 rating / 153 reviews / Water damage restoration service

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Provider snapshot

What this listing says

Phoenix and Tucson homeowners who need mold remediation bundled with water or fire restoration from a single crew that handles cleanup through rebuild.

In-house ReconstructionAsbestos Abatement24/7 Storm ResponseSe habla español
Base location Phoenix, AZ
Provider type Restoration company
Public reviews 5 from 153 reviews

Best for

  • Phoenix or Tucson homeowners dealing with water damage that has led to mold — one company handles extraction, drying, remediation, and rebuild.
  • Insurance claim situations where you want the restoration company to handle adjuster coordination and documentation from day one.
  • Homeowners with older properties who may need asbestos testing alongside mold work — few mold remediators in Phoenix also hold asbestos abatement credentials.
  • Post-monsoon or post-fire situations where mold is a secondary concern after the primary damage.
  • Spanish-speaking homeowners who need to communicate about the project in their first language.

About this company

Evolution Restoration & Renovation runs out of two offices — one in Phoenix (1634 E Jefferson St) and one in Tucson — covering the metro Valley and southern Arizona. They started in 1997 with asbestos work; the founder trained a large portion of Arizona's asbestos abatement workforce. Today the company handles water mitigation, mold remediation, fire restoration, asbestos abatement, and monsoon storm damage. They do both residential and commercial work.

What stands out is the in-house rebuild capability. After mitigation, their own construction crew handles drywall, flooring, cabinetry, and paint — no handoff to a separate contractor. Their mold process uses infrared cameras and moisture meters to find hidden colonies, containment barriers with HEPA air scrubbers, antimicrobial treatments, and post-remediation air testing. They also coordinate directly with insurance adjusters and handle documentation and claims paperwork.

The company claims IICRC-certified technicians, AHERA compliance for asbestos, and OSHA-compliant practices. They operate 24/7 with stated response times of 60-90 minutes in the Phoenix metro and same-day in Tucson.

153 Google reviews at a perfect 5.0 stars is rare for a restoration company with this volume. Reviewers consistently name individual staff — Andrew, Josif, Juan, Mario, Peter — rather than speaking generically, which suggests the praise tracks to specific people rather than incentivized reviews. Multiple Spanish-language reviews confirm bilingual service.

Services

Mold remediationmold testingwater mitigationwater extractionstructural dryingfire damage mitigationfire restorationasbestos abatementmonsoon storm damage repairreconstructioninsurance coordination

Service area

Headquartered in Phoenix (1634 E Jefferson St) with a second office in Tucson (2701 E Wieding Rd). They list 20+ cities across the Valley including Scottsdale, Mesa, Chandler, Gilbert, Glendale, Peoria, Goodyear, Buckeye, Surprise, Queen Creek, Fountain Hills, and Sun Lakes. Response time is stated as 60-90 minutes in the Phoenix metro and same-day for Tucson — confirm for outlying cities like Buckeye or Vail.

Review consensus

What reviewers praise

Andrew (owner) appears in more reviews than anyone else — praised for fast response, clear communication, and follow-through by Britt Kirkwood, Devin So far, Nick Deligiorgis, Dallin Huso, Tyler Kavan, Mohit Girotra, and others. Josif (project manager) draws equally strong praise for managing complex rebuilds — Alexia Child describes him arriving within 30 minutes of a call about standing water; Joe Dangelo calls his communication outstanding; Maria Almeida credits him with turning around a job that had issues. Juan Alvarado gets named repeatedly for water damage restoration work — Jessica Banda, Jake Nance, Kari Utzig, and David Backus all single him out. Mario Zamora is praised for fire restoration rebuilds by Jeffry Wheeler, Kelly Truong, and Anthony Pina. Peter is named by Fred F, Aaron Oliver, Jessica Banda, and Thomas Schipplick for quality finish work. Multiple reviewers highlight the company finishing ahead of schedule.

What low reviews reveal

2 found across 153 total reviews at 5.0★. 2 found across 153 total reviews at 5.0★. Shane Luhr left a 1-star with no text and has zero other Google reviews — impossible to assess the complaint. The owner posted a generic response asking the reviewer to call. Katie Cannon (3-star, March 2026) describes a detailed rebuild experience: the mitigation team was excellent, but after mitigation she waited a full week to hear from a project manager despite calling and emailing daily. Once assigned a PM (referred to as "she"), the rebuild had no clear timeline, the closet system was installed incorrectly, the crew showed up at 8:15 AM without notice when a 9-10 AM window was given, a floor transition strip took three repair attempts, and ceiling paint was forgotten entirely. The owner's response acknowledged every specific failure and committed to PM communication training and tighter quality-control steps.

Pattern worth noting

The gap Katie Cannon describes — strong mitigation team, weak rebuild communication — is worth watching. Multiple positive reviewers also mention the transition from mitigation to rebuild, but their experiences went smoothly (Josif and Andrew are frequently named as the PM who managed that handoff well). The 100% owner response rate on negatives shows active reputation management. The response to Katie Cannon was personalized and specific, acknowledging each failure rather than offering a generic apology — a signal that the company engages with complaints substantively.

Named staff

Andrew (owner/lead — praised across 10+ reviews for responsiveness and follow-through), Josif/Joseph Ciuriuc (project manager — praised for communication, detail, and fast response), Juan Alvarado/Juan Galvez (project manager — praised for water damage restoration work), Cassandra (project manager — praised by Mohit Girotra for responsiveness), Mario/Mario Zamora (supervisor — praised for fire restoration rebuilds), Peter (contractor — praised for quality finish work and painting), Jay (coordinator — praised for communication and going above and beyond on insurance issues), Ben (subcontractor — praised for detailed work), Matt (worker — praised for detail), Javier (worker — praised by Carolyn Shawver), Blake (worker — praised by Joe), Gabriel (worker — praised by Joe), Byron (worker — praised by Devin So far), Ty (contractor — praised by Debbie Purdie), Steve (contractor — praised by Debbie Purdie), Dante (worker — praised for drywall/ceiling work by Kayla Agostini), Genaro (worker — praised by Kayla Agostini), Sade (worker — praised by David Backus), Romeo (worker — praised for closet work by David Backus), Alex (worker — praised by Jae Givens), Dalton (worker — praised by Jae Givens), Sebastian (worker — praised by Jae Givens), Luis (worker — praised by Nic), Alejandro (worker — praised in Spanish review by Edemira Barajas), unnamed female PM (project manager — criticized by Katie Cannon for communication failures and lack of accountability).

Bottom line

At 5.0 stars across 153 reviews, this company delivers consistently strong results — especially during mitigation and when Andrew or Josif manage your project. Ask upfront who your project manager will be for the rebuild phase, and get a written timeline with milestones. The one detailed complaint traces entirely to PM communication during reconstruction, not to the quality of the physical work itself.

Keep in mind

  • They do both mold testing and mold remediation. This is a conflict of interest — the same company that tells you whether you have a mold problem also profits from fixing it. Consider getting an independent mold test before committing to their remediation scope.
  • The one detailed negative review (3 stars) describes a significant communication breakdown during the rebuild phase — a week of no contact after mitigation, missed timelines, incorrect installations, and an unannounced early-morning crew arrival. The owner acknowledged the failures and promised PM training, but the complaint describes a gap between the mitigation team and the rebuild PM.
  • Their service area spans 20+ cities from Buckeye to Queen Creek to Tucson. Same-day response to Tucson is not the same as 60-minute response in Phoenix — confirm actual arrival time for your location.
  • Mold remediation is listed as one service among six. This is a restoration company that does mold work, not a mold-focused specialist. If your situation is mold-only with no water or fire damage, ask how often their crews handle standalone mold jobs.
  • Website says "since 1997" and "over 25 years" but the Google listing appears relatively new. The business may have rebranded or restructured at some point.