Provider profile
EzFix WD Restoration Mesa
Provider snapshot
What this listing says
Mesa homeowners dealing with water damage and mold together, who want a residential-only restoration company that operates seven days a week.
Best for
- Mesa homeowners who need water damage restoration and mold remediation handled under one call.
- Residential properties only; they do not take commercial jobs.
About this company
EzFix WD Restoration Mesa is a residential-only water damage and mold remediation referral service based in Mesa, AZ. Their website states they connect homeowners with independent contractors rather than employing restoration technicians directly. They operate seven days a week, 8 AM to 8 PM.
Their mold remediation page describes a five-step process: inspection with thermal imaging and moisture detection, containment with HEPA filtration, mold removal with antimicrobial treatments, moisture control and repair, and post-remediation testing. They also handle water extraction, flood restoration, and sewage cleanup. Nothing about their equipment or methods stands out as unusual for a restoration company in the Phoenix metro area.
Services
Service area
Based in Mesa, AZ at 2657 W Baseline Rd. They list Mesa as their primary service area and also claim coverage in Phoenix, Scottsdale, Chandler, Gilbert, and Tempe. The breadth of this claim across the Phoenix metro is worth confirming for your specific location.
Review consensus
Reviewers consistently mention fast response times, on-time arrivals, and clear explanations of the restoration process. Several mention careful inspections and follow-through on drying. Connie Munro and Jennifer Pope both praised mold-specific work. Ronald O'Donnell, the most established reviewer with 68 Google reviews, described a positive basement water leak experience. Edna Koehn noted a two-bathroom teardown and reassembly completed in 47 hours after a third-floor pipe burst.
0 found across 29 total reviews at 5★. No 1-star or negative reviews found in the last 18 months. The single non-5-star review is a 4-star from Hayley Tague (February 2024), who noted a minor delay in completion but said the issue was resolved and cleanup was meticulous.
The review profile is unusual: a perfect 5.0 across 29 reviews, with 26 of those 29 reviewers having only one Google review on their account and none holding Local Guide status. One review (Alex Werner, December 2023) describes a home office setup, which has no connection to water damage or mold remediation. The website disclaimer also acknowledges that some reviews on the site or third-party listings are paid. These signals do not prove anything individually, but taken together they warrant a buyer doing their own due diligence.
No individual staff members are named in any Google review.
With zero negative reviews and a perfect rating, there is no complaint data to evaluate. The lack of named staff in reviews and the high proportion of single-review accounts make it hard to assess real-world performance. Before booking, confirm whether EzFix sends their own crew or dispatches an independent contractor, and get an independent mold test before agreeing to any remediation scope.
Keep in mind
- They both test for mold and remediate it. This is a conflict of interest because the company deciding you have a mold problem is the same one billing you to fix it. Get an independent mold test before agreeing to remediation work.
- Their website disclaimer states this is a referral service connecting you with independent contractors, not a company with its own employees. The person who shows up may not work for EzFix directly.
- They claim service areas including Phoenix, Scottsdale, Chandler, Gilbert, and Tempe beyond their Mesa base. Ask whether the same contractors cover all these cities.
- Nearly all Google reviewers (26 of 29) have only a single review on their account, and none are Google Local Guides. This is an unusual review profile worth noting.