Provider profile
EA LLC
Provider snapshot
What this listing says
Mesa homeowners dealing with water damage that has led to mold growth, where the owner-operated Shiflet brothers handle insurance negotiations and show up for after-hours emergencies across the East Valley.
Best for
- Mesa, Gilbert, Chandler, and East Valley homeowners who need water damage response that can transition into mold remediation under one contractor
- Homeowners who discovered mold behind walls after a water heater leak, pipe burst, or AC drain overflow, and want a company that handles mitigation through reconstruction
- Properties with both mold and asbestos concerns, since EA handles both abatement types in-house
- Buyers who want owner involvement on their project rather than being handed off to a rotating crew
About this company
EA Restoration operates out of Mesa, Arizona, as an owner-operated restoration company run by brothers Cavin and Craig Shiflet. They started in 2015 and focus on water damage mitigation, mold removal, fire damage restoration, and asbestos abatement. Their Google category is water damage restoration, but they carry a full mold remediation operation with containment, HEPA vacuuming, antimicrobial treatment, and third-party post-remediation air quality testing by an independent industrial hygienist.
Their mold removal process stands out in one specific way: they hire a third-party industrial hygienist to perform post-remediation air quality testing before releasing containment. Their website describes sanding framing, HEPA vacuuming, and antimicrobial application as standard steps. They also handle asbestos abatement, which is less common among mold-focused restoration companies in the Phoenix metro. The team includes a dedicated mitigation manager (Jose Montoya), an estimator (Michael Barker), a construction project manager (William Higgins), and a warehouse manager (Bart McClane) running a climate-controlled contents storage facility.
The Shiflet brothers built this as a family operation. Multiple reviewers over the years describe Craig and Cavin showing up personally on jobs, using thermal imaging during inspections, and negotiating directly with insurance adjusters. One reviewer (Andrew C.) describes Calvin getting a second insurance agent assigned to a claim, resulting in a $2,600 increase in the estimate. The company holds ROC license #331767 and IICRC certifications.
A 4.5-star rating across 41 Google reviews is solid but not exceptional. The review volume is modest for a company that has been operating for over 10 years in the Phoenix metro area.
Services
Service area
Headquartered in Mesa, Arizona (5051 E Indigo St #101). Claims service across Maricopa, Pinal, Pima, Gila, Cochise, Graham, and Greenlee counties. Reviews confirm work in Mesa and the broader Phoenix metro area, with one reviewer mentioning work at a cabin in Pinedale, AZ (Gila County). The six-county claim stretches across most of southern and eastern Arizona — confirm availability and response time outside Maricopa County.
Review consensus
Calvin (Cavin) and Craig Shiflet draw the most praise as hands-on owners who show up personally, use thermal imaging during inspections, and negotiate with insurance companies on the homeowner's behalf. Eli gets a specific call-out for great service from Victor Bellavia, a Local Guide with 17 reviews. Austin is praised as a project manager who kept a complex restoration on track alongside Calvin. Jose, Jake, and Darius get named for friendly, careful mitigation work on an AC drain overflow. Onix earned praise for drywall repair and painting quality. Mark handled project coordination. Reviewers consistently mention same-day response, willingness to work late to finish jobs, and transparent pricing with multiple estimates for different scenarios.
1 found across 41 total reviews at 4.5★. 1 found across 41 total reviews at 4.5 stars. Haley Cacy (January 2025) posted on behalf of a business (Armor Fire Protection) about a past-due invoice from March 2024 that went unanswered despite reaching out to several people. This is a billing and communication complaint, not a service quality complaint. The reviewer has only one Google review and received zero likes. The owner did not respond to this review.
EA Restoration started as a carpet cleaning business and evolved into a full restoration company. The earliest reviews (2019-2020) describe carpet, couch, and tile cleaning work. By 2022-2024, reviews shift to water damage mitigation, mold removal, fire damage, roof replacement, and insurance-driven reconstruction. This trajectory suggests the mold and restoration capabilities are more recent than the company's founding date implies. The zero percent owner response rate on negative reviews is notable for a company that emphasizes personal service.
Calvin/Cavin Shiflet (owner — positive, praised for insurance negotiation, personal job involvement, thermal imaging inspections, and fair pricing). Craig Shiflet (owner — positive, praised for hands-on mold removal, carpet cleaning, and same-day inspections). Eli (technician — positive, praised by name for great service). Austin (project manager — positive, praised for managing complex restoration project). Jose (mitigation team — positive, praised for friendly AC leak response). Jake (mitigation team — positive, praised for AC drain overflow work). Darius (mitigation team — positive, praised for careful handling during mitigation). Onix (tradesperson — positive, praised for drywall and painting quality). Mark (coordinator — positive, praised for keeping project on track). Mike (technician — positive, praised for carpet cleaning and accommodating special needs family). Kevin Shiflet (team member — positive, mentioned by one reviewer for fast response and finding hidden issues).
Ask for Cavin or Craig directly if you want owner-level attention on your mold or water damage project. Get an independent mold test before agreeing to EA's remediation scope, since they do both testing and removal. If your project involves insurance billing, establish a dedicated billing contact upfront — the one negative review suggests follow-up on invoicing can fall through the cracks.
Keep in mind
- EA does both mold testing and mold remediation. This is a conflict of interest: the company that identifies your mold problem also profits from removing it. Their website mentions hiring a third-party industrial hygienist for post-remediation clearance, but get an independent mold test before committing to remediation.
- The single recent one-star review describes unanswered billing follow-ups over months. The owner did not respond to this complaint on Google. If your project involves insurance billing, confirm a single point of contact for invoicing questions.
- The website claims service across six Arizona counties including Pima, Gila, Cochise, Graham, and Greenlee. That covers a massive geographic area stretching from Tucson to the New Mexico border. Confirm response time and travel charges for locations outside Maricopa County.
- Many early reviews (2019-2020) reference carpet cleaning and basic cleaning services rather than restoration work. The mold-specific review history is thin.