Provider profile
Drip Restoration
Provider snapshot
What this listing says
Mesa, Gilbert, and east Valley homeowners dealing with water damage that has led to mold, who want one company to handle mitigation through remediation with direct insurance coordination.
Best for
- Mesa, Gilbert, and Phoenix homeowners who need mold remediation tied to a recent water damage event and want one contractor to handle both.
- Property managers and commercial building operators who need a restoration company they can call repeatedly for emergency water and mold situations.
- Homeowners filing insurance claims for water or mold damage who want a company that will handle adjuster communication and documentation directly.
- Buyers dealing with an active leak or flood who suspect mold may already be developing and need same-day assessment.
About this company
Drip Restoration is a full-service restoration contractor headquartered on South Stapley Drive in Mesa, Arizona. Mold is one piece of a broader operation that covers water damage, fire damage, and biohazard cleanup. Their primary identity is water damage restoration, and mold work typically comes in as a downstream service after a leak or flood.
Their mold page describes a five-step process: inspection and testing, containment with plastic sheeting, HEPA air filtration with air scrubbers, removal using antimicrobial agents, then source correction with moisture meters and infrared cameras. They quote remediation costs of $2.50 to $20 per square foot for the Mesa area. They handle both residential and commercial jobs.
The company holds Arizona ROC license #324316 and claims IICRC certification for its technicians. They advertise 60-minute emergency response, 24/7 availability, and background checks on all team members. They work directly with insurance carriers including State Farm, Farmers, Travelers, USAA, and Progressive, handling documentation and adjuster communication.
A 5.0 rating across 349 Google reviews is rare for any restoration company, especially at that volume. Reviewers consistently describe fast arrival times and proactive insurance coordination. Multiple long-term relationships show up in the reviews, including a property manager who has used them for over seven years.
Services
Service area
Headquartered in Mesa, Arizona. Primary service area covers Mesa, Gilbert, Phoenix, Chandler, Scottsdale, Tempe, Glendale, Peoria, Surprise, Queen Creek, Maricopa, Apache Junction, and San Tan Valley across Maricopa and Pinal counties. The company claims to service all of Arizona, but their physical presence and the bulk of their reviews center on the east Valley.
Review consensus
Fast response time is the most common theme. Reviewers describe same-day or next-day arrivals, with one 2 AM emergency call resulting in immediate dispatch. Cam Gibson gets repeated praise for managing the full mitigation process, explaining insurance steps, and staying on schedule. Andrew Moore is named for daily check-ins during drying, clear explanations, and patience with questions. Kristin LeBaron is highlighted as a project manager who handles insurance filing, adjuster communication, and keeps the process organized. Colin draws praise for managing jobs start to finish. Nate is described by a seven-year client as someone who delivers consistently on emergency property management calls. Dominic, Juan, Angel, Brandon, and Ricky are also named positively. Insurance handling stands out as a differentiator: multiple reviewers describe the company coordinating directly with adjusters and walking homeowners through the claims process.
0 found across 349 total reviews at 5.0★. No recent complaints to report. Zero reviews at 3 stars or below appeared in the last 18 months across 349 total reviews at 5.0 stars.
The absence of any recent negative reviews across 349 total is unusual for a restoration company. Restoration work involves insurance disputes, unexpected costs, and stressful timelines, which typically generate at least some friction. This could reflect genuinely strong operations, or it could indicate active review management. The company does respond to reviews and clearly prioritizes its Google presence. Worth noting but not conclusive either way.
Cam Gibson (project manager/mitigation lead — positive). Andrew Moore (field tech/project manager — positive). Kristin LeBaron (project manager/insurance coordinator — positive). Colin (project manager — positive). Nate/Nathan (owner or senior manager — positive). Dominic/Dom (field tech — positive). Juan (field tech — positive). Angel (field tech — positive). Brandon (field tech — positive). Ricky (field tech — positive).
If you go with Drip Restoration for mold work, ask for Cam or Andrew as your point person since both get the most specific praise for communication and follow-through. Because they do both testing and remediation, get your own independent mold test to confirm the scope before signing off on work. Their insurance coordination is a genuine strength, so lean on that if you are filing a claim.
Keep in mind
- They do both mold testing and mold remediation. That means the company telling you what work is needed is the same company that gets paid to do it. Get an independent mold test before committing to a remediation scope.
- Their website still contains references to Salt Lake City and Utah cities (Alpine, American Fork, Lehi, Provo) in the navigation, suggesting the Arizona operation may be built from a Utah template. Ask whether the Mesa team is the same ownership or a separate entity.
- They claim to service all of Arizona, which is a broad claim for a company based in Mesa. If you are outside Maricopa or Pinal County, confirm response time and whether your area gets the same crew.
- Mold is not their primary service. Water damage restoration is the core business. If you need mold-only work without a preceding water event, ask whether the assigned crew has mold-specific experience or primarily handles water jobs.