Provider profile
Enviro Clean Abatement
Provider snapshot
What this listing says
Gilbert-area homeowners dealing with water damage that has led to mold, who want a single company to handle mitigation, remediation, and structural repair under one insurance claim.
Best for
- Gilbert, Mesa, and Chandler homeowners who need water damage cleaned up and any resulting mold handled by the same crew.
- Property owners with older homes who may need asbestos or lead testing before remodeling or after water damage.
- Landlords managing multiple rental properties — several reviewers mention using them repeatedly across rental units.
- Homeowners who want insurance claim navigation handled alongside the physical restoration work.
About this company
Enviro Clean Abatement Services is a Gilbert, Arizona restoration company that handles water damage, fire damage, mold, asbestos, and lead removal. They do both testing and remediation under one roof, which means you can go from a moisture assessment through demolition and rebuild without switching contractors. They claim 10+ years in business and hold an Arizona ROC license (291554). Tyler Clayton appears to be the owner based on blog bylines and review mentions.
Their mold process includes thermal camera moisture detection, lab-based sampling, containment setup, ozone treatment, HEPA vacuuming, air scrubbers, and dehumidifiers for drying. They also handle the structural rebuild — drywall, flooring, cabinets, painting. For water damage, they use physical extraction pumps, E-TES wood floor drying systems, and air movers. The E-TES dry-heat system for hardwood floors is unusual; most restoration companies in the Phoenix metro don't list this specifically.
The company is an IICRC-listed firm and displays AHERA and OSHA credentials on their site. They advertise a 1-hour response time and 24/7 availability. Multiple reviewers confirm same-day arrivals, and several mention the company being referred by their plumber — a common sign of trade-level trust in the restoration industry.
At 4.6 stars across 74 Google reviews, their rating is solid but not exceptional. The volume is moderate for a company claiming 10+ years in the East Valley. Most negative feedback centers on pricing rather than work quality.
Services
Service area
Headquartered in Gilbert, Arizona. Their service area page lists 20 cities: Avondale, Chandler, Coolidge, El Mirage, Fountain Hills, Gilbert, Glendale, Goodyear, Litchfield Park, Luke Air Force Base, Marana, Mesa, Oro Valley, Peoria, Phoenix, Scottsdale, Sun City West, Surprise, Tempe, and Tucson. The range stretches from the West Valley to Tucson, roughly 115 miles — confirm response time for locations outside the core East Valley.
Review consensus
Speed is the most consistent theme — reviewers describe same-day or same-hour arrivals after water emergencies. Memo appears in more reviews than any other technician, praised for thoroughness and taking worry out of the process. Guillermo draws praise for explaining each step and treating properties with care. Ryan Hale is frequently named as the initial assessor who sets expectations clearly. Nick and Dyson are mentioned together multiple times for going above and beyond during water mitigation, including evening check-ins. Several reviewers note that their plumber referred them to Enviro Clean, which they took as a trust signal. Insurance claim help comes up repeatedly — reviewers appreciate that the company handles the paperwork side.
2 found across 74 total reviews at 4.6★. Jerrod Spakowski described a water heater leak where the crew cut drywall and placed 5 fans for 3 days, then charged $3,500. He felt the damage was minimal and the crew looked unprepared. The owner responded that procedures followed IICRC guidelines and pricing aligned with insurance standards, and offered to review the invoice directly. Nicole Zuccaro's complaint was not about restoration work — one of the company's trucks hit her vehicle. She said office manager Ashley was difficult about repair bids, and the company stopped returning calls. The owner responded that they arranged repairs, but the estimate provided exceeded market pricing, so they paid what they considered fair. The two complaints are unrelated and describe different issues.
Both owner responses are personalized and engage with specifics rather than using template language. The company provides factual counterpoints (IICRC pricing standards, multiple shop estimates) rather than just apologizing. This suggests active reputation management with substance behind it. Worth noting: neither negative review is about mold work — both involve water damage or non-service issues, so the mold remediation side of the business has no recent complaints to evaluate.
Memo (technician — praised repeatedly for thoroughness, cited as senior tech). Guillermo/Gueillermo Vergara (technician — praised for explaining process steps, courtesy, mold treatment work). Ryan Hale (assessor/project manager — praised for fast response, clear expectations, honesty). Nick (senior technician — praised for evening check-ins, going above and beyond with Dyson). Dyson (technician — praised alongside Nick for dedication during water mitigation). Chris (technician — named in multiple crew lists, positive). Juan (technician — praised for helpfulness and compassion). Jesus (technician — named in crew lists, positive). Luis (technician — named in crew lists, positive). Joseph (technician — positive, named alongside Guillermo). Jose (technician — praised by crew). Laura (office staff — praised for answering phones and giving answers). Madison/Maddie (rebuild division — praised for prompt estimates and communication). Ashley (office manager — one negative mention regarding vehicle damage dispute, positive mention for claim assistance). Jeremie (repair team — praised as great worker). Craig (technician — positive). Tyler Clayton (owner — praised for responsiveness and detail). Giovanni (technician — praised for attentiveness). David (technician — positive). Ray (technician — praised for patience and compassion during repairs). Ryan (technician in review by Ryan Killion — different from Ryan Hale based on context).
Ask for Memo or Guillermo if your job involves mold or abatement work — they draw the most specific praise. Get a written estimate with line items before authorizing work, especially for water mitigation where pricing disputes have come up. Since they handle both testing and remediation, bring your own mold test results if you want an unbiased assessment of whether remediation is needed.
Keep in mind
- They do both mold testing and mold remediation. This is a conflict of interest — the company deciding you have mold is the same company billing you to remove it. Consider getting an independent mold test before agreeing to remediation.
- One recent reviewer described a $3,500 charge for what they felt was minor water heater damage — fans placed for three days and some drywall removal. The owner responded that pricing followed IICRC guidelines and aligned with insurance pricing, but it is worth asking for a line-item breakdown before work starts.
- Their service area page lists 20 Arizona cities from Gilbert to Tucson (roughly 115 miles apart). Confirm response time and whether travel fees apply if you are outside the immediate East Valley.
- The website is heavy on marketing language but light on specifics about staff qualifications or how many crews they run. Ask about team size and who will be on your job.