Provider profile
Unified Restoration
Provider snapshot
What this listing says
East Valley homeowners in Chandler, Mesa, or Gilbert who want a two-person owner-operated team handling water damage or mold work from first call through rebuild.
Best for
- East Valley homeowners in Mesa, Chandler, or Gilbert dealing with water damage who want the owners on-site, not a dispatched crew.
- Homeowners who need mold work and water damage handled under one contract to avoid coordinating multiple contractors.
- Anyone with a pre-1980 home needing asbestos testing or abatement alongside water or mold work — they hold all three EPA AHERA certifications.
- Insurance claim situations where you want one company producing Xactimate documentation, photos, and adjuster communication from day one.
About this company
Unified Restoration is a family-owned restoration company based in Chandler, Arizona, running primarily as a two-person operation led by Kelcey and Amrit. Their Google category is water damage restoration, but they also handle mold remediation, fire and smoke cleanup, and asbestos abatement. They hold IICRC firm and technician certifications (WRT, ASD, FSRT, CCT, OCT), EPA lead and asbestos credentials (AHERA inspector, management planner, abatement supervisor), and MICRO mold inspector certification.
What stands out is the owner-operator model. Kelcey and Amrit show up personally on nearly every job, based on review evidence. Multiple reviewers describe them arriving the same day as the call, returning daily for moisture readings, and walking homeowners through the process in plain language. The website claims they use thermal imaging for leak detection, plant-based antimicrobial treatments after drying, and digital daily moisture logging shared with the homeowner. They also handle insurance documentation using Xactimate software and coordinate directly with adjusters.
The company claims over 22 years of experience and 40+ years of combined experience. They operate out of a Chandler office and are registered with the Arizona Registrar of Contractors (ROC 353569). They hold Sublynk verification for background checks, licenses, and insurance.
4.9 stars across 41 Google reviews with zero negative reviews in the last 18 months. That is an unusually clean record. The review volume is still modest, so the rating reflects a newer company building its track record rather than a large operation with hundreds of data points.
Services
Service area
Headquartered in Chandler, Arizona (470 E Warner Rd). Serves the Metro Phoenix area including East Valley cities (Mesa, Gilbert, Chandler, Tempe, Queen Creek, Apache Junction), West Valley (Phoenix, Glendale, Peoria, Avondale, Buckeye, Tolleson), and Northeast Valley (Scottsdale, Paradise Valley, Cave Creek, Fountain Hills, Carefree, Anthem). That covers a radius of roughly 50 miles from a two-person team.
Review consensus
Kelcey and Amrit are named by dozens of reviewers as a responsive, communicative pair. Sarah Johnson, jamie yohe, Leslie Russell, Juana Garay, Ashley Christian, and Shenae Scappaticci all describe same-day or next-day arrival, daily follow-ups, and clear explanations. Monica Charles specifically praised Amrit for explaining repair needs during a stressful leak. Claire Caldwell, a single homeowner who expected to be taken advantage of, wrote that they surprised her with honest treatment. Multiple reviewers note they were referred by plumbers, suggesting trade relationships. Ruth Doran (49 reviews, Local Guide) described them responding immediately to a toilet leak with significant damage.
0 found across 41 total reviews at 4.9★. No negative reviews (0 found across 41 total reviews at 4.9 stars). There are no complaints to analyze in the 18-month recency window.
The owner-operator model drives the review pattern. Kelcey and Amrit handle jobs personally rather than dispatching crews, which creates strong personal relationships with homeowners but raises a question about capacity. Several reviewers mention being referred by plumbing companies (Sarah Johnson, David Gumino), suggesting an established referral pipeline from trade partners.
Kelcey (owner/operator — praised repeatedly for responsiveness, knowledge, and going above and beyond). Amrit (owner/operator — praised repeatedly for calm explanations, professionalism, and prompt service). Both are named together in the majority of reviews as a working pair.
Ask for Kelcey and Amrit by name — they are the operation. Get a written scope with daily moisture readings included, and confirm turnaround time for your specific location. For mold work, request that post-remediation clearance testing come from an independent third party.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest — the same company diagnosing the problem also profits from fixing it. Ask whether they will accept a third-party mold assessment or provide a post-remediation clearance test from an independent lab.
- 41 reviews with zero negatives is an unusually clean record. It does not mean problems never happen — it means you have no independent complaint data to evaluate. Ask for references from jobs that had complications.
- The service area covers the entire Metro Phoenix region, from Buckeye to Apache Junction and Anthem to Queen Creek. That is a wide radius from a small team. Confirm response time for locations far from their Chandler base.
- The website emphasizes water damage restoration as the primary service. Mold, fire, and asbestos work may represent a smaller share of their jobs. Ask how many mold-specific projects they have completed in the last year.