Provider profile
PuroClean of Montgomery
Provider snapshot
What this listing says
Montgomery-area homeowners dealing with water damage that has led to mold growth, where a single franchise crew led by Shonta Barnes can handle extraction, drying, and remediation under one roof.
Best for
- Montgomery and Prattville homeowners who need water extraction and drying before mold sets in, handled by the same crew start to finish.
- Insurance-referred jobs where you want a company that coordinates directly with your adjuster throughout the process.
- Post-storm or burst-pipe emergencies that need same-day response, including nights and weekends.
- Commercial property managers needing water mitigation or mold remediation with minimal business interruption.
- Homeowners dealing with mold discovered after a slow leak, where the source and the growth need to be addressed together.
About this company
PuroClean of Montgomery is a franchise restoration company on George Todd Drive in Montgomery, Alabama, owned by Hunter Jones. Their primary identity is water damage mitigation, but they handle the full chain: water extraction, structural drying, mold remediation, fire and smoke restoration, and biohazard cleanup. They do both testing and remediation in-house.
Their website describes a QuickDry System that uses infrared cameras, moisture meters, air movers, and dehumidifiers to dry structures before mold takes hold. For mold work, they describe using HEPA air filtration devices for containment with negative pressure, HEPA vacuums for surface cleaning, and EPA-registered disinfectants. They recommend a third-party clearance test after remediation, which is a good sign for a company that does both testing and remediation. They also hold IICRC certification and EPA Lead Safe certification.
The franchise serves Montgomery and surrounding communities including Prattville, Millbrook, Wetumpka, Pike Road, Deatsville, Coosada, Cecil, Snowdoun, Clanton, Greenville, Calera, and Selman. The website also mentions service in Chilton County, and an older review confirms work there.
38 Google reviews at 4.5 stars. For a franchise operation with relatively few reviews, 4.5 is a solid but not exceptional rating. The review volume is low enough that a single bad experience moves the needle.
Services
Service area
Headquartered at 596 George Todd Drive in Montgomery, Alabama. Their website lists service areas including Montgomery, Prattville, Millbrook, Wetumpka, Pike Road, Deatsville, Coosada, Cecil, Snowdoun, Calera, Clanton, Greenville, Selman, and Hunter. An older review confirms work in Chilton County. The spread from Greenville to Calera covers roughly 120 miles, so confirm response times for outlying locations.
Review consensus
Shonta Barnes is the most frequently named staff member, appearing in four positive reviews. Leon Vandiver called her team's flood response immediate and tireless after a busted water heater. Jabria Murray praised her knowledge and attention to detail. Jacquetta Barnes (from Recon Builders, a commercial client) credited Shonta's crew with a fast dry-out that kept a construction project moving. wmw gave a brief but positive nod. Multiple reviewers mention fast response times, with Jeff describing a crew working through rain and darkness after a tornado. Christina Baldwin said what she expected to be a long process was handled quickly. Several reviews mention insurance coordination as a smooth part of the experience.
2 found across 38 total reviews at 4.5★. (2 found across 38 total reviews at 4.5 stars) One 1-star review from Wilma Parks (September 2025) contains no text. The owner responded that they have no record of this person as a customer. The second negative is a 2-star review from rena ree (March 2025), who described being charged $258 for a sewage inspection, then receiving a $5,600 estimate, and ultimately hiring a different company. She named Shonta as the person who told her they could handle the sewage work. The owner confirmed the inspection fee covers PPE and is communicated beforehand, and acknowledged the estimate was higher than the customer expected.
The owner responds to 100% of recent negative reviews with detailed, specific explanations rather than template language. The Wilma Parks response identified her as not being in their customer database. The rena ree response explained the PPE-based inspection fee policy. This suggests active reputation management with substantive engagement, not boilerplate deflection. Notably, Shonta Barnes appears in both a negative review (named by the sewage complainant) and in multiple positive reviews as the standout team leader, which is consistent with her being the primary customer-facing contact rather than a personnel problem.
Shonta Barnes (team lead / primary contact — praised in 4 reviews for responsiveness and knowledge, named in 1 negative for sewage job communication). Hunter Jones (owner/president — named on website only). Shawn Smith (technician — praised for keeping customers informed, older review). Josh Adair (technician — praised for helpfulness, older review). Justin (technician — praised for ensuring work quality, older review). Andy (technician/team lead — praised in 2 older reviews for efficiency in Chilton County and fire restoration work).
Ask for Shonta Barnes when you call. She runs the field team and shows up repeatedly in positive reviews for water damage work. Get your mold inspection from an independent tester before committing to remediation, and ask about any inspection or visit fees upfront so there are no surprises.
Keep in mind
- PuroClean of Montgomery does both mold testing and mold remediation. This is a conflict of interest: the same company that tells you whether you have a problem also profits from fixing it. They do recommend third-party clearance testing after remediation, but you should get your initial mold assessment from an independent inspector.
- One reviewer reported being charged a $258 sewage inspection fee that did not lead to actual work, then received a $5,600 estimate. The owner's response confirmed the inspection fee covers PPE costs and is communicated upfront. Ask about inspection fees before scheduling any visit.
- With only 38 reviews over many years of operation, the review volume is thin. This makes it hard to distinguish between a company with few complaints and one with few customers.
- The service area list on their website is broad, stretching from Greenville to Calera to Selman. Confirm response times for locations far from their Montgomery base.