Provider profile

PoBoy911 Roofing & Restoration

Mobile, AL / 4.9 rating / 81 reviews / Water damage restoration service

PR

Provider snapshot

What this listing says

Gulf Coast homeowners in Mobile or Baldwin County dealing with storm or water damage who want a single company to handle everything from emergency tarping through mold remediation and reconstruction.

Full-service restoration24/7 emergency responseIn-house mold testingAsbestos abatement
Base location Mobile, AL
Provider type Restoration company
Public reviews 4.9 from 81 reviews

Best for

  • Homeowners in Mobile County, Baldwin County, or the Mississippi Gulf Coast who need mold remediation as part of a larger water or storm damage project.
  • Property owners who want one contractor to handle the full chain from emergency water extraction through mold removal and reconstruction, rather than coordinating multiple companies.
  • Insurance claim situations where documentation matters — they provide moisture maps, drying logs, and photo packages that adjusters need.
  • Older Gulf Coast homes where mold, asbestos, and water damage may overlap and need to be addressed together.

About this company

PoBoy911 Roofing & Restoration is a full-service restoration company based in Mobile, Alabama, covering the AL-MS Gulf Coast. They started in the aftermath of Hurricane Ivan and have grown into a 50-person operation handling roofing, water mitigation, mold remediation, fire and smoke damage, asbestos work, biohazard cleanup, and full reconstruction. Mold is one piece of a broader restoration business, not their sole focus.

What stands out is the breadth of services under one roof. They do mold testing and mold remediation, water extraction and structural drying, asbestos testing and abatement, fire restoration, and full reconstruction — all in-house. Their website references IICRC-trained technicians, moisture meters, thermal imaging, antimicrobial treatment, and daily drying logs. They also offer financing through Regions Bank at rates starting at 8.99% APR, which is unusual for a restoration company.

The company was founded after Hurricane Ivan and has been through every major Gulf Coast storm since — Katrina, Sally, Zeta. They claim 5,000+ completed projects and employ over 50 people across Alabama and Mississippi. They hold IICRC, NORMI, and University of Alabama SafeState credentials, along with EPA certification for lead and asbestos.

4.9 stars across 81 Google reviews with zero negative reviews in the last 18 months is exceptional. That volume isn't massive, but the consistency is hard to fake. Most reviews reference specific employees by name, which suggests real interactions rather than manufactured feedback.

Services

Mold remediationmold testingwater mitigationroofingroof tarpingreconstructionfire and smoke damage restorationasbestos abatementasbestos testingcontents packoutcontents cleaningbiohazard cleanup

Service area

Headquartered in Mobile, Alabama, with service across Mobile County and Baldwin County in Alabama, and Harrison County and Jackson County in Mississippi. Specific towns served include Mobile, Saraland, Satsuma, Daphne, Fairhope, Foley, Gulf Shores, Orange Beach, Gulfport, Biloxi, Pascagoula, and Ocean Springs. They also list a Gulfport, MS presence.

Review consensus

What reviewers praise

Jacob Ramer is the most frequently named employee, mentioned in at least 12 reviews for honest assessments, consistent communication, and not upselling unnecessary work. Jerrick and John are praised as a water mitigation team — multiple reviewers describe them as knowledgeable and detail-oriented. Tammy Haney is named for keeping projects on schedule. Reviewers consistently highlight fast response times, clear communication throughout the process, and a willingness to work with insurance companies. Several reviewers mention that cleanup after the job was done left nothing behind.

What low reviews reveal

0 found across 81 total reviews at 4.9★. No 1-star reviews found. There are zero negative reviews (3 stars or below) in the last 18 months across 81 total reviews at 4.9 stars. There is no complaint data to analyze.

Pattern worth noting

The review pattern strongly reflects a roofing-and-water-damage company rather than a mold specialist. The vast majority of reviews reference roof replacements, storm damage repairs, and water mitigation. Only two reviews mention mold specifically. This suggests mold work is a secondary service line, not the core of their reputation.

Named staff

Jacob Ramer (project manager/estimator — overwhelmingly positive, praised for communication, honesty, and managing projects end-to-end). Jerrick (water mitigation technician — positive, praised for knowledge and professionalism). John (water mitigation technician — positive, praised alongside Jerrick as a team). Tammy Haney (project coordinator — positive, praised for keeping projects moving). Jeannie (crew member — positive). Erin (crew member — positive). Kevin (crew member — positive). Taurean (crew/reconstruction — positive, praised for quality work). Brandon (estimator/field — positive, praised for fast response). Jeannea (office staff — positive, praised for helpfulness). Glynnis (referral partner/coordinator — positive). Jared (crew/field — positive, praised for responsiveness and roof repairs). Zach (crew — positive, praised for communication and friendliness). Hailey (office/coordination — positive, praised for responsiveness).

Bottom line

If you need mold remediation tied to a water damage or storm damage event, PoBoy911 can handle the entire chain from emergency response through rebuild. Ask for Jacob Ramer as your project contact — reviews consistently name him as someone who communicates well and doesn't push unnecessary work. If mold is your only concern and it's not connected to a larger restoration project, you may want a company that focuses exclusively on mold.

Keep in mind

  • They do both mold testing and mold remediation. That means the same company telling you whether you have a mold problem is also the one that profits from fixing it. Ask whether they'll accept a third-party test or recommend an independent inspector.
  • Mold remediation is a small part of their business. They are primarily a roofing and general restoration company. If you need a mold-only specialist with deep niche experience, this may not be the right fit.
  • Their service area spans four counties across two states. Confirm response times for your specific location, especially if you're in Harrison or Jackson County, Mississippi — their headquarters is in Mobile.
  • With zero negative reviews in 18 months, there's no public complaint data to evaluate. That's unusual and worth noting — it could reflect genuinely strong service, or it could mean dissatisfied customers aren't leaving Google reviews.