Provider profile
ABC Cleaning and Restoration
Provider snapshot
What this listing says
Madison County homeowners dealing with water damage or mold who want an owner-operated local company that handles insurance claims directly and partners with a reconstruction contractor.
Best for
- Madison County homeowners facing water damage from burst pipes, appliance leaks, or storms who need same-day emergency response.
- Homeowners who discovered mold and want testing and removal handled by one company, with the understanding that this creates a conflict of interest worth managing.
- Property managers and real estate agents in the Huntsville area who need a reliable restoration contact for recurring water, mold, or fire damage across multiple properties.
- Anyone dealing with an insurance claim for water or fire damage who wants the restoration company to coordinate directly with the insurance carrier.
About this company
ABC Cleaning and Restoration is an owner-operated restoration company based in Harvest, Alabama, serving Madison County including Huntsville, Madison, and Athens. Owner Evan Willis runs the operation directly and shows up on jobs personally, a detail confirmed by more than a decade of Google reviews naming him specifically.
The company uses moisture detection devices and thermal imaging cameras to locate hidden water and mold. They offer both air sample and surface sample mold testing, with samples sent to a third-party lab and results returned within three business days. Residential mold inspections start at $599 for three samples covering about 1,500 square feet, with additional samples at $100 each. They partner with RenovationPro for reconstruction work after water or fire damage, keeping mitigation and rebuild under one coordination point.
ABC started in September 2005 in Madison County. Willis holds an Alabama insurance adjuster license, which means the company can work directly with insurance carriers on claim documentation. The company is a member of the Madison County Chamber of Commerce, the Huntsville/Madison County Builders Association, and the Restoration Industry Association. They display an IICRC logo on their website.
4.8 stars across 55 Google reviews is a strong showing for a local restoration company, especially with reviews spanning over a decade. The consistency of praise for the same owner across that timeframe is unusual and suggests stable leadership rather than high staff turnover.
Services
Service area
ABC is headquartered at 925 Pine Grove Rd in Harvest, Alabama. They serve Madison, Huntsville, Athens, Meridianville, Hampton Cove, Toney, Owens Cross Roads, and New Market across Madison County and surrounding North Alabama communities. Athens is in neighboring Limestone County, about 25 miles west of Harvest.
Review consensus
Evan Willis is named in more than 15 reviews spanning 2012 to 2026. Reviewers consistently describe him as personally involved, from showing up on jobs to negotiating with insurance adjusters on behalf of homeowners. Several reviewers mention same-day response for water emergencies. Multiple reviewers highlight that ABC worked directly with their insurance company to maximize coverage. Lupe is named for crew work on a ceiling repair. John is praised by name for field work quality. Darryl is named alongside Evan for responsive water damage service. Repeat customers, including property managers and real estate agents like Carolyn Dietrich and Julie Roberts, describe using ABC across multiple properties and years.
1 found across 55 total reviews at 4.8★. One property owner reported scheduling an inspection, waiting all day, and being ignored when calling for updates. The owner responded that the inspection was completed within the tenant's available timeframe and that a timestamped photo report was emailed. The disconnect may reflect a communication breakdown between the property owner and tenant rather than a missed appointment. The complaint received zero likes and the reviewer is not a Local Guide.
The owner responded to the only recent negative review on the same day it was posted, with specific factual details rather than a template response. This suggests active reputation monitoring. Across 55 reviews and over a decade of operation, the near-total absence of negative reviews is itself notable. The company's small, owner-operated structure means Evan Willis is personally accountable on most jobs, which likely drives the consistency.
Evan Willis (owner — positive, named in 15+ reviews for hands-on job involvement, insurance navigation, and customer communication). Lupe (crew lead — positive, named for garage ceiling repair work). John (field worker — positive, praised for quality work and dedication). Darryl (field worker — positive, named for responsive water damage service). Neal (field worker — positive, named in a large water damage restoration job).
Ask for Evan Willis directly when you call. He runs most jobs personally and reviewers consistently credit him for clear communication and insurance advocacy. Get your mold test results in writing from the third-party lab before agreeing to remediation work, since ABC handles both sides of that transaction.
Keep in mind
- ABC does both mold testing and mold removal. This creates a financial incentive to find problems they can then bill to fix. Ask for a copy of the third-party lab report and consider getting an independent test to confirm results.
- The company addresses mold, water, fire, sewage, carpet cleaning, and indoor air quality. Restoration is their primary business, not mold specifically. If you have a complex mold situation, ask how many mold-only jobs they handle per month.
- One recent reviewer reported scheduling a property inspection and the company not showing up, followed by unanswered calls. The owner responded that the inspection was completed within the tenant's availability window and that a report was sent. Communication gaps between property owners and tenants may have been the issue, but confirm your appointment directly before blocking out your day.
- Alabama has no state licensing requirement for mold remediation. Ask about the specific training and credentials of the crew members who will handle your job, not just the company's affiliations.
- Their service area covers Madison, Huntsville, Athens, Meridianville, Harvest, Hampton Cove, Toney, Owens Cross Roads, and New Market. That covers a wide portion of North Alabama. Confirm travel charges or response time for locations at the edges of this range.